Possible issue w/wireless router

March 14, 2009 at 19:42:59
Specs: Windows Vista
I have a Linksys-G Wireless Router. About the time I got it I got a new cell phone. I can not use my new phone in the house but it works everywhere else. I have changed phones 4 times, so I don't think it is the phone. Could it be my router? If so, what suggestion does anyone have to resolve the issue?

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March 14, 2009 at 23:52:28
Obviously you're addicted to your cell phone.
I have no use for them except for true emergencies. They're the reason I now have to use an area code to dial locally.

Wireless G uses a frequency based on 2.4ghz. So do some cell phones, wireless phones, and many other wireless devices.
If the cell phone uses 2.4ghz too, different 2.4ghz devices, including exactly thesame model, use a frequency slightly offset from 2.4ghz and they're not supposed to interfere with one another, but there are only so many offsets to choose from, so sometimes they do clash. When you're inside your location, and/or within 300 feet of the router, the wireless signal the router broadcasts is much stronger than the signal to or from your cell phone.

If that's the case for you, if you disconnect or switch off the power to the router or turn off wireless broadcast in the router's configuration the cell phone will work.

If that works
- and you're actually not using the wireless in the router, turn off wireless broadcast in the router's configuration.
- and if you need to use the router's wireless, the only cure is to get a different router, or swap wireless routers with someone else - whether the other router clashes with your phone is random chance - it probably wont.

If you do use the wireless feature of the router, it could be either the wireless router or the wireless adapter that's connecting to it from the computer that's causing the problem. If turning off the wireless broadcast of the router doesn't help, see if turning off the wireless adapter's wireless broadcast allows the phone to work.

Or if you have a wireless phone in your location, or anything else wireless, that uses thes same base frequency as the cell phone, (e.g. 2.4ghz or 5.0ghz) disable it (usually by removing the power to it's base) to see if that allows the phone to work.

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March 15, 2009 at 11:10:57
Seems I must have hit a sore spot with you and cell phones. Whether or not I am "addicted" to one was not the issue and quite frankly none of your concern. With the judgmental attitude you seem to have, you might need to invest in a cell phone so that when you spout off in person to someone you can call 911 for assistance.

That aside, thank you for your suggestion.

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