Plustek 7300 error log not found using Win 7

Plustek Opticfilm 7300 film scanner
December 11, 2010 at 08:01:51
Specs: Windows 7, 586
Plustek Opticfilm 7300 film scanner is not identified as new hardware when connected to my computer. On screen error message references sf_logfile.txt but unsure where this can be found.

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#1
December 11, 2010 at 11:04:51
Follow the installation directions for the scanner !

E.g. you probably MUST install the software for it BEFORE you plug in the USB cable for it into the computer USB port the first time !

If you have the CD that came with it, the installation directions are probably in the User manual on the CD !

If you don't have the CD or have lost track of where it is, go here and get the User manual and software for it:
http://plustek.com/usa/support/driv...

I'm assuming you bought it in the US or Canada.
.......

If you DID install the software for it according to the directions and the scanner is not being recognized properly....
Troubleshooting USB device problems
See Response 1:
http://www.computing.net/answers/ha...


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