Plug and Play won't recognize the downloaded

March 2, 2011 at 19:41:27
Specs: Windows XP
I download the Dell 964 printer drivers from Dell, into c;/Programs/Dell/ and then plug in the printer and it searches for the software and says it can't find it. Why? What am I missing?

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#1
March 2, 2011 at 20:06:41
There ought to be installation instructions on the download page. The file you downloaded likely needs to be extracted or running it will install the drivers.

This space for rent


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#2
March 3, 2011 at 09:08:30
I just do what the site calls for I am sure. I downloaded all three recommended drivers. Then I plugged in the printer. It says it can't find drivers. I don't see another step. But I am a real novice. Where else would I look for the instructions? There is a download manager also and I downloaded that also. Still nothing.

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#3
March 3, 2011 at 10:45:00
There can be only one recommended driver for your all in one printer and version of Windows. Go to the link below by clicking on it and then click on the Download button. Then follow the instructions on each screen. After the file has been downloaded you need to click on it to unpack the files.

http://support.dell.com/support/dow...


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