pixma 780 showing wrong cartridge

November 12, 2013 at 16:29:49
Specs: Windows XP
canon pixma 780 printer displays "wrong cartridge" message .The printer is about seven years old and I have always used canon BCI-6 and 3E cartridges

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#1
November 12, 2013 at 20:17:11
Is this a new cartridge? It's possible it's a factory defect.

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#2
November 13, 2013 at 06:22:26
thanks for the response, However I have already tried a second cartridge to no avail.

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#3
November 13, 2013 at 06:58:33
have already tried a second new cartridge with no success.

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