phoenix secureCore Tiano setup BIOS message appear on bootup

December 7, 2014 at 07:10:07
Specs: Windows 8
When I turn on my computer I get this message: phoenix secureCore Tiano setup. What is this? What should I do next?

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#1
December 7, 2014 at 21:11:21
Is it telling you to go to bios setup or is it automatically opening the bios setup page? Well anyway, in bios setup, set the correct date and probably a default configuration then save and exit and reboot. Does it now boot to windows or does the same thing happen?

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#2
December 8, 2014 at 04:54:43
Thank you. The question was for my sister. Since she had only one computer she couldn't post it herself. I did some research on the internet whilst waiting for your reply and found several sites which recommended powering down the computer and restarting in safe mode (holding down the f8 key as the computer starts up). She tried this and it worked. I haven't heard from her whether subsequent restarts, not in safe mode, have been successful. I will send her the link to your reply so that she can continue the conversation, if need be.

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#3
December 8, 2014 at 20:14:38
I hope that works out. What's happening with bios setup should be going on before windows gets going. So she must be exiting or skipping bios setup in order to get to safe mode. Keep us updated.

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#4
December 9, 2014 at 06:33:13
She tells me that the computer (a Samsung) is now behaving normally when she boots up, so hopefully the problem has solved itself. Certainly you're right that bios setup cut in before Windows was loaded, that was the problem. Then she couldn't exit the bios setup screen without selecting an option and she didn't know what was the wisest option to select. Weird. Hopefully it won't happen again. Thanks again for your responses.

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#5
December 9, 2014 at 18:07:26
You're welcome. I'm glad it seems to be working out.

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#6
January 12, 2015 at 09:31:37
I now have a similar problem. Phoenix secure core tiano setup comes up with error code \bdc 0xc0000034. It tells me to change firmware settings. Not sure how to proceed.

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#7
January 12, 2015 at 15:57:48
It's probably \bcd 0xc0000034. I'm not sure if that's a bios message or a windows message. I googled it. One solution that worked for someone was to run the command bootrec /rebuildbcd:

http://answers.microsoft.com/en-us/...

You might check other google results.


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#8
May 27, 2015 at 01:04:02
Im having a similar problem as Mutlus Sister. My computer goes straight to Phoenix securecore tiano stup when booting up. The arrow keyes arent working, and Im not allowed to exit the menu. I tried rebooting while holding down f8-key, which kind of worked, I was able reach the normal log-on screen, but backspace, enter and shift-key is not responding, so I'm not able to log on. Does anyone have any tips as to what I should do next?

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#9
May 27, 2015 at 01:18:23
Could a bad keyboard be part of the problem? Anyway, it's best to start a new thread rather than add to this old one as very few people will see your posting here.

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