Solved Persistent SMART HDD error (HP Laptop)

February 1, 2016 at 14:51:04
Specs: can't get that far
I've tried several hard drives. Two of which are brand new. One formatted and one not. So the hard drive is not the problem. I've tried resetting the bios/cmos several ways but nothing works. I have inspected internally to rule out loose wires or connections. There also seems to be no damaged components.

HP Pavilion g7-1070us

message edited by Fenyx


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✔ Best Answer
February 2, 2016 at 13:33:53
"I found the CMOS battery that I overlooked...Didn't help"

It's a laptop, not a desktop. Because of security, removing the battery will not reset the BIOS.

Looking at your BIOS screenshot, your BIOS version is F.24 which is "ancient". The latest BIOS is F.66. I suggest you update it & see if it fixes your HDD SMART errors. Unfortunately, I think the update needs to be installed from within Windows. Did you try disabling SMART?

http://support.hp.com/us-en/drivers...



#1
February 1, 2016 at 15:44:54
Post the exact error you see.

Post the full model of your motherboard.

Do you actually have 4 internal hard drives installed?


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#2
February 1, 2016 at 16:39:27
Not all at once. I tried them individually. To be sure it wasn't the fault of the hard drive.

SMART hard disk error

Hard disk 1 (301)

It tells me to backup because of imminent hard drive failure.

As I've said, I tried a few drives individually. One of them was formatted and one of them wasn't. Both of which are brand new. A few others were used but formatted. I don't know about the motherboard. Its whatever comes on an HP Pavilion G7-1070us


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#3
February 1, 2016 at 17:04:50

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#4
February 1, 2016 at 17:29:17
All drives fail the diagnostic test run by the laptop but pass on other machines. I can't install Windows 7 on any of them because I never get past the first reboot.

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#5
February 1, 2016 at 17:44:59
Take the drive out, can you get into setup/bios?

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#6
February 1, 2016 at 17:50:53
Check the laptop Power Supply - it may be faulty. Read the following 2009 testimony...

Cheap or weak PSU cause HDD to fail The Importance Of A Good PSU

i_Xp/Vista/W7/W10 User


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#7
February 1, 2016 at 18:03:12
Yes. Drive out and BIOS is accessible.

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#8
February 1, 2016 at 18:09:37
Can you upload a photo of the Bios please.
At this point I do not know what to expect, I may need more photos after looking at what you have.
Did download your manual, but it has only basic written info.
http://h10032.www1.hp.com/ctg/Manua...

Image Uploader ( I upload to Imgur.com for images & zippyshare for files. Neither need an account )
http://www.softpedia.com/get/Intern...
http://zenden.ws/imageuploader_ru
How to use for images.
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif
For other files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/Wg3nZ4G.gif
http://i.imgur.com/txFkgpT.gif


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#9
February 1, 2016 at 18:32:55

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#10
February 1, 2016 at 18:47:36
"I hope these help"
Only thing of value so far, is the name of the bios, which I am googling.

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#11
February 1, 2016 at 18:58:44
Your bios has very limited functions, here is how to show more.

Insyde Bios Modding: Advanced and Power Tabs
http://donovan6000.blogspot.co.nz/2...

Maybe you will have to flash the bios.


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#12
February 1, 2016 at 18:59:21
I'm using a cheap smart phone. Its the best I can do. 😕

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#13
February 1, 2016 at 19:04:40
Can't I just reset the BIOS? I tried holding the power button down with no power source. It didn't work. Is there a different way to reset it on a laptop?

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#14
February 1, 2016 at 19:12:49
According to the page I gave you, F9 to change, F10 to save.
http://i.imgur.com/nQ40QU4.jpg
http://donovan6000.blogspot.co.nz/2...

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#15
February 1, 2016 at 19:25:05
That just sets everything back to default. I need to completely reset it to the point that I have to put in the time and date again.

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#16
February 1, 2016 at 20:48:04
Nvm... I found the CMOS battery that I overlooked. By the way, Johnw... you're a dick.

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#17
February 1, 2016 at 22:30:29
Didn't help. Just gonna throw it in the garbage. #f---It

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#18
February 2, 2016 at 13:33:53
✔ Best Answer
"I found the CMOS battery that I overlooked...Didn't help"

It's a laptop, not a desktop. Because of security, removing the battery will not reset the BIOS.

Looking at your BIOS screenshot, your BIOS version is F.24 which is "ancient". The latest BIOS is F.66. I suggest you update it & see if it fixes your HDD SMART errors. Unfortunately, I think the update needs to be installed from within Windows. Did you try disabling SMART?

http://support.hp.com/us-en/drivers...


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