PC will not come out of 'Sleep' mode.

February 27, 2011 at 08:28:13
Specs: Windows XP, 256 Mb
My old HP Compaq Presario 5000 Series PC will not boot up. The screen just shows 'going to sleep' and refuses to do anything else. There is no problem with the power or mouse, and the modem sounds as if it is running. I had always kept the virus scans up to date (Norton). I have tried the recovery disk, but nothing. Does anyone have any idea of how to get this PC to go again? It was upgraded from its original 128 Mb to 256 Mb some time ago.

See More: PC will not come out of Sleep mode.

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#1
February 27, 2011 at 10:07:30
Remove ac (battery too if laptop) and press power button a few times.

If fails than may have to reset bios.

"The era of big government is over," said Clinton 1996


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#2
February 27, 2011 at 10:54:32
Thank you Jefro. I will try that.

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#3
February 27, 2011 at 12:16:53
That sounds like an old PC - 5000 model, designed for use with Windows ME Edtn. That system with only 256 MB of ram isn't helping. XP needs at the very least 512 Mb of RAM to run OK, and 1 Gb+ to run well. You are limited as to what you can do with an old system like that though to speed it up.

It's hard to say what could be going wrong here with the limited information you provided. When something is hanging in power suspension modes, the first thing you should try to do is turn off the power management options to see if that helps. If that helps, you may need a BIOS update. If turning off power management doesn't help, there could be other things going in with your system:

- Is BIOS up to date?
- Is XP up to date on SP3?
- Is system clean of viruses and malware?
- Is all dust & debris cleaned from system case, fans, heat sink, motherboard?
- Is the hard drive healthy (they can be tested with hard drive manufacturers utilities)?
- Is the CD/DVD ROM drive bad?
- Is the motherboard, RAM, or power supply suspect?

Just another stupid saying...


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#4
February 28, 2011 at 11:28:22
Hi PC Geek

Many thanks for your detailed reply. The computer is old, so it is sounding as if it is going to be a lot of hassle and probably not worth spending loads of time on it. I had Windows XP on it for a little while, so it probably was upgraded by PC World at the time, as I used to take it to them every time anything went wrong. I only remember the upgrade to 256 Mb. They probably didn't bother to tell me about the higher upgrade, or I did not listen. Although I am not technical, but am learning that there is a lot of stuff even non-techies can do for themselves.

I am sorry to waste everyone's time. And very many thanks for all your help.

Rachel


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#5
February 28, 2011 at 11:30:54
Oh you're not wasting our time, we're just bored geeks, answering Q's..

Just another stupid saying...


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#6
March 1, 2011 at 12:25:35
Nonsense, you are the high-tech operators who make the world go round. Now I have discovered you I will have a million further questions - you will wish I would go away before I have finished asking !!! It is wonderful to have all this serious help from everyone. I really, really appreciate it.

Regards

Rachel



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