PC shuts off randomly after BIOS update

November 30, 2017 at 09:05:51
Specs: Windows 10
Hello , ever since I've updated my motherboard to the latest BIOS version (F6) my computer has been getting these hard random shut downs. It's not happening very often, it happened twice so far. This never happened before prior to updating the Bios. I had version F5 before this happened. My motherboard is the Gigabyte X99-Ultra Gaming :

www.gigabyte.com/Motherboard/GA-X99-Ultra-Gaming-rev-10...

Specs: G.SKILL Ripjaws V Series 16GB (4 x 4GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Intel Z170 Platform / Intel X99 Platform Desktop Memory Model F4-3000C15Q-16GVR

Intel Core i7-6850K Broadwell-E 6-Core 3.6 GHz LGA 2011-V3 140W BX80671I76850K

EVGA SuperNOVA 850 G3, 220-G3-0850-X1, 80+ GOLD

Each time it shuts down, it starts up after a few seconds, then I get the following message like this. I didn't take this picture, so those configuration settings that are shown are not mine:

https://www.tonymacx86.com/attachme...

And then another thing to mention is that I do not overclock , I rather leave the settings on default. The only settings I changed were memory and cpu to use XMP profile, smart fan settings, secure boot, and boot order. Everything else is left alone.

message edited by Ostrailly36


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#1
November 30, 2017 at 09:16:46
Default BIOS settings are never 100% correct, they are only a starting point. You should always manually configure the settings for best performance & to best match your hardware configuration.

Why would you post a screenshot that's not yours?

message edited by riider


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#2
November 30, 2017 at 10:28:27
Since it doesn't happen very often (yet) i searched online for the same message i was getting. Can you help me as to which settings i should manually configure?

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#3
November 30, 2017 at 20:24:49
Make sure that your Time, Date, time zone, CPU setting (speed, cores, etc.) are correct. RAM (which you set to XMP so that should be fine, SATA settings, Primary graphics, bootable drives, boot order, sleep states, UEFI vs legacy boot, USB settings, Wake settings, and others.

You have to be a little bit crazy to keep you from going insane.


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#4
December 1, 2017 at 08:06:56
They are all correct. My suspicion is probably a bug or bad BIOS update. If it happens again then I might revert it back to the previous version, hopefully that fixes the problem. I also submitted a ticket to Gigabyte, see if they know anything about it , so i'm waiting on their response still. My temps are fine. I ran memtest86, it passed with no errors. And when i view in the event log all it tells me "Windows shut down unexpectedly" without telling me any more details. Prior to all of this i did not experience any other problems, my system was very stable and did not experience a single random shutdown.

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#5
December 1, 2017 at 11:59:19
You have to make sure that you have the correct version of the motherboard for the BIOS update you are installing. If you have a V1.0 and the BIOS you are installing is for say a V3.0 then it will not work properly and possibly not at all. I think that the version number is only on the motherboard itself so you have to physically look for it and then make sure you open the page for the correct version on their site before downloading it.

You have to be a little bit crazy to keep you from going insane.


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#6
December 2, 2017 at 10:16:54
Yes, I did get the right BIOS , my motherboard is the v1.0 revision.

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