Solved PC shuts down at noon every day.

June 24, 2014 at 09:31:35
Specs: Windows 7, intel i7/16GB
I have an Asus P5B Deluxe system that has been running without problems for about 5 years. Recently it started to shut down at noon every day after running for about 3 hours. Open applications like Photoshop and Chrome shut down first and then the system powers off. It will restart right away and run until 10 PM when it shuts down again.

Chrome flashes the "he's dead, Jim" warning before it closes and reports that it did not shut down properly upon restart. Photoshop asks if I want to save changes before closing but closes before any action can be taken. The shutdown cannot be interupted. I can't find any thing other than adware with superantispyware, malwarebytes and trojan hunter.

Any thoughts here?

Thanks,

Paul


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✔ Best Answer
June 24, 2014 at 16:32:13
Check Task Scheduler:
http://windows.microsoft.com/en-US/...
Look for anything you did not put there yourself.
Disable anything that should not be there, Google or post anything that does not make sense.

Probably unrelated, but use HWMonitor to check internal temps and post the peak temps after running while working for a while just to make sure that you are not running hot due to a build up of dust. Yeah, I know that the timing of the shut downs indicates that this is unlikely, but it is worth checking anyway.

You have to be a little bit crazy to keep you from going insane.



#1
June 24, 2014 at 11:27:34
"I can't find any thing other than adware with superantispyware, malwarebytes and trojan hunter"

Does that mean your system was found to be infected with adware? Hopefully you removed it all. Did you run your scans from safe mode? Did you also scan for viruses (from safe mode)? Which anti-virus program are you running? Do you regularly use CCleaner-Slim? Have you checked "scheduled tasks" & scanned the registry?

message edited by riider


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#2
June 24, 2014 at 11:35:49
Yes, there was a lot of adware at first but now only one or two each day. Generally from Chrome browsing activity. I did not scan from safe mode. I do not use any other AV programs. I use CCleaner occasionally and I have not checked scheduled tasks (where should I look for them?). Malwarebytes scans the registry and finds nothing.

Thank you for your help. I will scan from safe mode and report back.


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#3
June 24, 2014 at 12:11:00
Also run ADWCleaner on it - from here (blue button top right):
http://www.bleepingcomputer.com/dow...

Save the file then double click it to run the Scan. You have options but usually running the Clean is safe. Paste the log (Report) on here please.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
June 24, 2014 at 12:45:30
I was about to go to safge mode when I got your link. Here is the report.

# AdwCleaner v3.213 - Report created 24/06/2014 at 15:37:20
# Updated 23/06/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : PaulE - PAUL-BIGBOX
# Running from : G:\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found : F:\ProgramData\blekko toolbars
Folder Found : F:\Users\PaulE\AppData\Local\Software

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - F:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - F:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKCU\Software\WEDLMNGR
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : [x64] HKCU\Software\WEDLMNGR
Key Found : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
Key Found : HKLM\Software\SearchProtect
Key Found : [x64] HKLM\SOFTWARE\Tarma Installer

***** [ Browsers ] *****

-\\ Internet Explorer v0.0.0.0


-\\ Google Chrome v35.0.1916.153

[ File : F:\Users\Paul\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : F:\Users\PaulE\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found [Search Provider] : hxxp://blekko.com/ws/?source=f06b8e24&tbp=rbox&toolbarid=blekkotb_sa5&u=7DA905041C07D5424A574A50782FC3FD&q={searchTerms}
Found [Search Provider] : hxxp://blekkosearch.mystart.com/blekkotb_sa5/?source=f06b8e24&tbp=rbox&toolbarid=blekkotb_sa5&u=7DA905041C07D5424A574A50782FC3FD&q={searchTerms}
Found [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [2459 octets] - [24/06/2014 15:37:20]

########## EOF - F:\AdwCleaner\AdwCleaner[R0].txt - [2519 octets] ##########


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#5
June 24, 2014 at 13:09:21
If you haven't already done the Clean then go for it. Plenty of old tat there worth getting shot of but whether it has any bearing on your timed shutdowns remains to be seen.

Always pop back and let us know the outcome - thanks


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#6
June 24, 2014 at 13:50:58
I ran Clean. Here is the report. Looks totally cleaned uot to me.

I will scan in safe mode and see what happens tomorrow.

Thanks,

paul

# AdwCleaner v3.213 - Report created 24/06/2014 at 16:44:11
# Updated 23/06/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : PaulE - PAUL-BIGBOX
# Running from : G:\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v0.0.0.0


-\\ Google Chrome v35.0.1916.153

[ File : F:\Users\Paul\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : F:\Users\PaulE\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [2615 octets] - [24/06/2014 15:37:20]
AdwCleaner[R1].txt - [954 octets] - [24/06/2014 16:41:57]
AdwCleaner[S0].txt - [2559 octets] - [24/06/2014 15:46:15]
AdwCleaner[S1].txt - [876 octets] - [24/06/2014 16:44:11]

########## EOF - F:\AdwCleaner\AdwCleaner[S1].txt - [935 octets] ##########


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#7
June 24, 2014 at 14:33:54
Yep, that's fine - strange IE version there (no idea).

The security programs you are running seem to be for "on demand", ie to fix problems if they arise (if they are freebies). I would have expected to see some sort of real-time AV checker running in the background to try to catch "nasties" before they take hold, such as Microsoft Security EssentaIs, Avast, or similar - freebies being fine.

There are a few folk who think an AV is unnecessary but I'm not one of them.

If you find anything else let us know and also whether you still get your shut-downs.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
June 24, 2014 at 16:32:13
✔ Best Answer
Check Task Scheduler:
http://windows.microsoft.com/en-US/...
Look for anything you did not put there yourself.
Disable anything that should not be there, Google or post anything that does not make sense.

Probably unrelated, but use HWMonitor to check internal temps and post the peak temps after running while working for a while just to make sure that you are not running hot due to a build up of dust. Yeah, I know that the timing of the shut downs indicates that this is unlikely, but it is worth checking anyway.

You have to be a little bit crazy to keep you from going insane.


Report •

#9
June 24, 2014 at 21:14:04
There's sometimes a bios feature to turn on a PC at a specific time but I've never heard of a setting to turn if off. Still, you may want to check in cmos/bios setup and see if something like that is showing there.

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#10
June 26, 2014 at 11:11:01
It shut down again today at 12:02 PM. Started right back up and will keep running until late tonight. This is a large tower with 6 hard drives in an array. Plus two bootable drives, one of which was used for beta testing for Adobe but is idle at the moment. The case has 7 fans and temperature is never a problem.
I am stumped. I ran every scanner I have in safe mode and found nothing. (All of them are fully paid subscriptions and not free versions.) There is nothing in the schedule that occurs even close to noon and most of them are monitors for updates from Adobe, Microsoft etc.

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#11
June 26, 2014 at 12:10:08
And you also checked in bios setup for anything that might cause that?

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#12
June 26, 2014 at 12:34:44
Might be an idea to look in Events too. There are always a number of errors showing (probably unresolved Windows bugs) so home in on those reported around the time of these shutdowns.

Always pop back and let us know the outcome - thanks


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#13
July 28, 2014 at 08:27:30
After much experimentation I discovered that a background program that backs up my pc to a NAS drive was the culprit. A new version was automatically installed in early June and the scheduled backup was set to turn off the system after backing up. This scan took four hours and then turned the system off. The program automatically started on boot up and did not display a splash screen, so I didn't catch the change.

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#14
July 28, 2014 at 10:19:57
Sometimes Updates are just to too clever being "helpful"...

Thanks for posting back with the what/why etc. Useful to know for future reference


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