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PC not recognizing CD-Rom

Dell Inspiron 14 laptop computer (intel...
June 10, 2010 at 05:48:53
Specs: Windows Vista
Every time I try to insert a CD-Rom into my computer, I can hear it running for a second, but then it stops. The CD-Rom drive still shows up as Empty in Itunes and even My Computer, and when I try to tell it to read the disc, it just opens the disc drive. I'm really not sure what to do.

See More: PC not recognizing CD-Rom

June 10, 2010 at 07:57:57
What is Device Manager showing? Is the laptop still under Warranty?


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June 10, 2010 at 08:51:44
Device Manager just shows the drive empty. When I click on it, it tells me to insert a disc.

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June 10, 2010 at 08:55:27
Device Manager shows the drive as empty even when I have a CD in it.

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Related Solutions

June 10, 2010 at 09:33:48
Clarify your statement about device manager. When you view the properties of that drive in Device Manager there are five tabs.

Under the general tab is the drive identified by model?

With a known good optical disk inserted into the drive choose the Volumes tab and then populate. Does it show a disk is present or not?

If the drive is removable try removing it and reinserting it.

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June 10, 2010 at 15:45:11
it says:
Disk: Disc 0
Type: Basic
Status: Online
Partition Style: Master Boot Record

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June 10, 2010 at 16:02:47
Never mind, it just randomly started working!!

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June 10, 2010 at 21:12:59
That is good, however the information above is for your hard drive.

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