PC BSOD After 5 minute cpu stress test or while gaming

September 1, 2013 at 08:12:45
Specs: Windows 7 64bit, i5-3570K
Hi all I have been having bsods since my new pc build ive tried many things to fix it such as using alternate memory stick from a Fully working pc and removing graphics card and updating windows updates and I tried anything I could think of (including updating bios to latest version) And NO I didn't overclock Enything
Computer specs:
Mother board :ASUS P8Z77-VLK
Graphics card :NIVIDIA GeForce GTX650
CPU:Intel(R) Core i5-3570K CPU @ 3.40GHz (4 CPUS),. ~3.4GHz.
Memory: 2x 4GB Crossair Memmory sticks With heatsink
OS: Windows7 64BIT

Note: Every time I use Cpu stress I BSOD after about 5 minutes
(when my cpu gets to 65c I get the BSOD)and I Tried memory test and it passed with 0% problems And no I haven't overclocked my cpu so Please help me This is really annoying I get about 3 BSODS per day And every time The BSOD is different...... And it occurs mostly While Gaming or when CPU stress.
And I have a clean install of windows 7 enterprise N
Thanks for eny help.


See More: PC BSOD After 5 minute cpu stress test or while gaming

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#1
September 1, 2013 at 09:13:21
Install HWMonitor and watch the temperatures while stress testing to see how much and how fast the temperatures are rising. I think you will find that the CPU temperature at least is climbing faster and further than you think. If it is, you may need to reset your CPU heat sink with a clean application of thermal compound. Please review this to make sure that you are doing it exactly right:
http://www.arcticsilver.com/intel_a...

You have to be a little bit crazy to keep you from going insane.


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#2
September 1, 2013 at 09:22:18
"when my cpu gets to 65c I get the BSOD"

The max Tcase temp for your CPU is 67.4°C, so it appears it's getting too hot. I suspect your heatsink or thermal paste weren't installed properly. If you didn't use the "vertical line method" when applying the paste, you did it incorrectly.

http://ark.intel.com/products/65520

http://www.arcticsilver.com/pdf/app...

And which BSODs are you getting? If it's flashing by too quickly, disable the auto-restart feature, then post the exact error message.

http://pcsupport.about.com/od/windo...

BTW, please post the make/model & wattage of your power supply. Also, have you tested the RAM with memtest86 to confirm it's not defective?

http://www.memtest.org/

message edited by riider


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#3
September 1, 2013 at 09:31:03
Collect what it says on the BSOD and give us some examples.

The error message and first line of figures are most important. If a file name is mentioned give us that too. Although they might be different they could point to some common issue.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 1, 2013 at 09:48:08
Your CPU is over heating! The Tcase for the i5-3570k is 67.4°C.
You reach 65°C in 5 minutes, which is way to close. If the stress test cotinues after that it can damage your CPU and MOBO.

Over heating can be coused by:
-Insuficient cooling and veltilation eather on or both your CPU and tower.
-Over wattage. Although you are not overclocking it wouldn't hurt to chek and make sure the voltage does not exceed 77 W which is the Max TDP.
-You should also check and make sure your CPU and the heatsinks are properly aligned and firm, with the right amount of thermal paste. (Archtik Silver recomended)

message edited by Josep


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#5
September 2, 2013 at 11:12:54
Hi all thnx for ur replies
Fingers: I already have a program that came with mother board to tell cpu heat and if u saw what I said at 65c I get bsod , im not rlly sure I remember putting eny thermal paste what happens if there is not eny heat compound? I will open my computer and check now . thnx for help
riider: what does Tcase mean? im not sure if I even have thermal paste on my cpu il check now, my PSU : HuntKey Max550 (GreenPower,Green earth) is written on the box il try get u the Bsod but I dunno if this will help: BlueScreen viewer says
090213-12480-01.dmp 9/2/2013 5:25:55 PM ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY 0x000000fc fffff900`c2b32e10 bc000001`52467863 fffff880`052b6dd0 00000000`00000002 win32k.sys win32k.sys+227a7c x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\090213-12480-01.dmp 4 15 7601 293,720 9/2/2013 5:26:44 PM
im going to submit more Bsods in another reply


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#6
September 2, 2013 at 11:24:05
here are the different Kinds of bsods But not all bsods only different kinds

090113-12230-01.dmp 9/1/2013 5:13:14 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041287 00000000`00057703 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18205 (win7sp1_gdr.130708-1532) x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\090113-12230-01.dmp 4 15 7601 293,712 9/1/2013 5:14:16 PM


090113-13197-01.dmp 9/1/2013 4:44:26 PM 0x00000101 00000000`00000031 00000000`00000000 fffff880`03165180 00000000`00000002 iaStor.sys iaStor.sys+2537f x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\090113-13197-01.dmp 4 15 7601 293,664 9/1/2013 4:45:33 PM

083113-12979-01.dmp 8/31/2013 10:09:08 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000000 00000000`00000005 00000000`00000001 fffff880`05a73e93 nvlddmkm.sys nvlddmkm.sys+1d9e93 x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\083113-12979-01.dmp 4 15 7601 293,720 8/31/2013 10:09:54 PM

083113-12324-01.dmp 8/31/2013 11:57:14 AM ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY 0x000000fc fffff880`0ac619a8 80000001`49446963 fffff880`0ac61760 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18205 (win7sp1_gdr.130708-1532) x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\083113-12324-01.dmp 4 15 7601 293,704 8/31/2013 11:57:57 AM

083013-11762-01.dmp 8/30/2013 8:29:58 PM IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`00000003 00000000`00000002 00000000`00000000 fffff800`02ee3785 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18205 (win7sp1_gdr.130708-1532) x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\083013-11762-01.dmp 4 15 7601 293,704 8/30/2013 8:30:40 PM

082713-12604-01.dmp 8/26/2013 11:59:52 PM 0x00000124 00000000`00000000 fffffa80`09ac3028 00000000`b2000000 00000000`00070150 hal.dll hal.dll+12a3b x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\082713-12604-01.dmp 4 15 7601 293,832 8/27/2013 10:59:30 AM

And many more... but these are nearly all the different kinds :) thnx for help


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#7
September 2, 2013 at 11:28:40
Im sorry for so many different replies But I just realized a question Yes I tested my memory with windows diagnostic tool for memory and it passed with no errors ,oh and btw I don't think its a ventilation problem because the air coming out of pc is always cool and the mobo's temp is always around 30-35 il give u some more updates in 1 hour after I check about this thermal paste thing Is it necessary to have it? thnx all

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#8
September 2, 2013 at 11:32:40
Thanks for info. When you get a wide range of different BSOD's I'm rather inclined to think of a hardware issue. Did you address the temperatures?

Always pop back and let us know the outcome - thanks


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#9
September 2, 2013 at 11:40:47
hi again,... im sorry for another reply... but how do I check if I have thermal paste applied? im worried if I open pc and remove heatsink it might remove/ damage the thermal paste already put

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#10
September 2, 2013 at 11:55:08
Amm no I didn't address tempratures as I was not expecting the bsods :( they happen 3 times one day and 2 other days its fine..

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#11
September 2, 2013 at 12:07:08
If you remove the heatsink you will then need to clean off any thermal paste present and re-apply it. See the links already given in responses #1 and #2.

Always pop back and let us know the outcome - thanks


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#12
September 3, 2013 at 05:05:58
Ok i might replace the thermal paste but btw i dont have thermal paste i have thermal greese so i will use that instead -.-

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#13
September 3, 2013 at 07:48:07
See what others think but to my mind it is best to use whatever is recommended.

Always pop back and let us know the outcome - thanks


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#14
September 3, 2013 at 11:45:17
Applying thermal compound to counduct heat from the CPU to the Heatsink is of extreme importance when building your own PC. If you for some reason didn't apply anything, it crutial for it to be done immediatly (before anything), as the lack of doing so may and will potentially destroy your CPU to an unfixable state! By NOT applying thermal compound to bind and conduct the CPUs heat to the heatsinks and going forth running stress simulations and gaming or even just runing the computer on a normal state can and will decrease the life spand of the CPU dramatically from over-heating.

Thermal greese is fine since its a thermal compound (I recomend artich silver becouse it works best on computers and over clocking), but try to get some thermal paste remover; removes the compound (if any) safely.

After you conduct these relevant matters your CPU temperature should be at about no more than 35 to 40 celcious since its not being overclocked.
If it is let us know...

Glad to be of help..

Culer fins ala mort!


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#15
September 3, 2013 at 12:03:07
Hi again I have opened up my pc and I found out that there was thermal compound without manually doing it , it was applied already even though I Cleaned it off with a camera lens cleaner wich I sprayed perfume on then I made a mess.. trying to apply new thermal grease as a lot squirted out of tube at once then I cleaned it again and applied the thermal grease and trying removing dust from the heatsink and fan and I left the computer cover off and now the cpu is working at 37c idle I haven't tried gaming or anything but I did a cpu stress... the temperatures were rising slower then usually but when the cpu got to around 55 celcius I got another bsod >:( Pfff... but I do think the new thermal grease applied decreased the temp alittle I think my cpu was running at around 43 celcius idle.

Btw ive never posted on this forum before , Do I choose the (Best answer) as the one that solved my problem? because my problem hasn't been solved yet (bsods)


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#16
September 3, 2013 at 12:12:23
No need to worry too much about Best Answers until the problem has been solved and you think one of them was the most useful or appropriate.

I can't see what you did but reading your narrative made me wonder if you had ended up with the thermal grease applied according to recommendations. I accept that it might seem a bit tricky if you have never done it before but maybe if you took your time and had another go it would give more confidence to yourself and us that you have got it right. Make sure you carefully study the methods given in the first two responses on here.

If there is "some" improvement it seems to support the idea that it has a distinct bearing on your issues. Until we are sure this has been done right it is difficult to go further - assuming it is still necessary.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#17
September 3, 2013 at 15:02:41
I agree. Your problem “(bsod)” has yet to be resolved... But attempts are being made to get to the bottom of it. So let’s not discourage ourselves.

Did you disable the auto-restart feature in the BIOS as directed by riider so that you can post the exact error message to help determine the issue?

The CPU overheating may not be the only or the main cause of the error. But with the evidence in hand it is in fact an extremely relevant issue that can be interpreted as the main or part of the problem.

It seems as though your PSU may also be insufficient. Use the link below to check:
http://support.asus.com/PowerSupply...

Thermal paste-
http://www.techpowerup.com/articles...

Culer fins ala mort!


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#18
September 3, 2013 at 21:04:54
Running a bit on the hot side during stress testing is normal as long as it is not pushing as hot as you were getting it and if your gaming temperatures are lower than that. At stock clock speeds you should be looking at idle in the mid 30C's, normal in the low 40C's, and a maximum in gaming in the mid to possibly high 50C's.
Make sure that you have the CPU fan blowing air over the heat sink (that's down for the 'stock' type of coolers). Make sure that you have ONE fan high up in the rear of your case blowing OUT of the case to exhaust the heat. If you use the optional front fan, it should be down low in the front blowing IN so additional air is blowing over your hard drive(s) and towards your graphics card. IF you have the bottom mounted power supply ONLY, you can add a top mounted exhaust fan (assuming your case has the spot). DO NOT use ANY side fans since they disrupt the air flow through your case.
I know you ran the Windows memory test, but I recommend running Memtest86 from a bootable CD and let it run through ALL of the tests at least once to be sure. Nearly all memory mfg's will accept a bad report from Memtest as a qualification to replace the memory. No errors are acceptable.
A point was mentioned about your power supply, please post the full make and model number of the power supply to be sure that it will power your system under high stress loads.

You have to be a little bit crazy to keep you from going insane.


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#19
September 4, 2013 at 06:48:56
There is a possibility that temperatures will lower a little in time. There is a bedding in process while the thermal grease finds its way to the any nooks and crannies.

Always pop back and let us know the outcome - thanks


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#20
September 4, 2013 at 07:04:10
ok thnx all Again I am looking into the psu now.
and about the mem test, I don't think its the memory because I used another memory that's working ok on another comp and I tried it instead of my memory sticks and I still got a bsod when performing the stress test , and I searched on google for people using my cpu , but there idle temp is 35-40 And other ppl thought its ok , and when they ran stress test it got to 70 and ppl said its ok.
And about the Tcase thingy I read that max temp for cpu is 98c , so what is the Tcase? il give u any new updates as soon as possible but my net keeps disconnecting..

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#21
September 4, 2013 at 07:17:38
Ouch :( the psu isn't powerful enough... but when I put the dvd/cd-rw is X10 and it added 400 watts ? otherwise I had a good enough psu But the thing is I never use my dvd/cd-rw so it wouldn't cause the bsod as im not using it.... :( ah.... Btw since I added the new thermal compound I started getting the bsods at 55c when Stress testing ..... but since then I started getting the Same bsod!
090413-11871-01.dmp 9/4/2013 3:06:17 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 00000000`00000000 fffff880`08bf7dd0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+75b80 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18205 (win7sp1_gdr.130708-1532) x64 ntoskrnl.exe+75b80 C:\Windows\Minidump\090413-11871-01.dmp 4 15 7601 293,680 9/4/2013 3:07:00 PM
how exactly do u want me to tell u what is written in the blue screen of death? take a photo with camera? thnx again..

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#22
September 4, 2013 at 08:16:01
You can just type the BSOD info on here because all we are really interested in (using you example at #21) is SYSTEM_SERVICE_EXCEPTION 0x0000003b and ntoskrnl.exe (in other words, the error message, the first set of figures and any file name given).

As often there are a wide range of causes for the above BSOD (hardware and software). If you get any different ones let us have the above information as it might help narrow things down.

If you have not done so already, take out the RAM sticks and clean their edge connectors with a pencil eraser. Sometimes the slightest vibration can move them to an oxidized surface. Pop the sticks in and out a few time too which will clean the sockets themselves. Nothing lost by doing the same with your graphics card.

If that doesn't help then download a RAM test and run it for a few hours. I would like to eliminate RAM and edge connector issues from the equation.

Always pop back and let us know the outcome - thanks


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#23
September 4, 2013 at 11:32:44
I think u should remove the ram and graphics card out of equation , because as I already said : I tried removing graphics card , then running a cpu stress test and I still got bsod , and after that I removed my ram sticks out and tried 2 ram sticks from my mothers pc, Wich is running fine (her pc dosnt bsod) And when I put her sticks on my pc and ran the pc and did the stress test I also got bsod...
Btw I will do a memory test right now just in case... il update eny information :) ima go download memtest86
oh And btw , Other forums that tried to solve some BSODS made the guy with the problem upload the bsod file , so they analized it and found what was causing the BSOD I think, So if u need me to upload it I will :)

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#24
September 4, 2013 at 19:17:48
If the memory and hard drive test out OK and you are still getting them, I would recommend resetting CMOS, Resetting BIOS to defaults, then manually resetting important BIOS settings as needed. This will eliminate the possibility of you having an obscure BIOS setting that is just far enough off the norm to be causing the issue you are having. Also note that if you have premium memory (not OEM factory type), they may have an optional XMP set of memory settings and if your BIOS has the option, you can run that which may unlock more potential in your memory and possibly work around a possible setting for the memory that runs well only under lower stresses. These XMP settings are different timings, latencies, speeds, and often different voltages that the memory mfg. says that those memories will run well at.

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


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#25
September 5, 2013 at 04:39:13
ok hi again.. my net keeps disconnecting so its so hard to keep u updated.. so enyways I did the memtest86 and it passed with 0 errors with moves that out of equation , Can you guys analyze bsods to know what exactly caused them? and thnx fingers I will reset bios to factory settings (Btw I updated my bios a week ago so I have latest version) but I didn't rlly understand what u ment about the memory
THNX a lot for trying to help

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#26
September 5, 2013 at 06:52:59
YAYY!! guys take hardware failure off ur list , because a program Is causing the bsod I think :D I tried running the stress test in safe mode and it didn't bsod EVEN AFTER 1 hour.30 mins and temp was 55-60 :D So we are looking for a program the causes bsods! correct me if I am wrong :] now what are we looking for :O? eny programs or drivers recommended?

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#27
September 5, 2013 at 07:59:41
I agree about the hardware from what you have said. Make sure all your drivers are up to date, including chipset and graphics. Take a look in Events and see if there are any clues there. Often there are a stack of errors showing many of which are unimportant - can be a hobby in its own right. Concentrate on any that coincide with your BSOD's.

Always pop back and let us know the outcome - thanks


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#28
September 5, 2013 at 11:39:38
hey Derek :D my graphics driver is fully up to date and I don't know what u mean by chipset? and what u mean? take a look in Events and see if there are any clues

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#29
September 5, 2013 at 12:08:00
Chipset drivers = Motherboard drivers.

For Events just type it in at the search orb - it will usually show the event viewer after typing a couple of letters. Another way to it given here:
http://windows.microsoft.com/en-gb/...

Always pop back and let us know the outcome - thanks


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#30
September 5, 2013 at 18:51:34
I agree it is beginning to sound like drivers or possibly a program.
Update all drivers.
What antivirus program are you using? If your system came with a trial version of another one (or you tried another one), did you completely remove it? Are you running just one?
Are you running just one Firewall (software) like Windows Firewall and/or one that may have come with your antivirus program?
Uninstall anything you have not used and have no intention of using.
Run msconfig, go to the Start Tab and uncheck all except Microsoft items and your antivirus program, Apply and restart the machine. This will severely limit programs that start with Windows.
Install Process Explorer from Microsoft since it shows you more about processes than Task Manager.

You have to be a little bit crazy to keep you from going insane.


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#31
September 7, 2013 at 11:31:43
Update all drives? Done
What antivirus program? nothing
am I running fire wall? I have it switched off usually
do I have anything with no intention of using? no
run msconfig and do etc to do clean boot? done! and got bsod...
install process explorer from Microsoft? I will try that now
,

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#32
September 7, 2013 at 12:51:44
Guys..? ive just been looking at many ppl who solved their bsod problems of (ntoskrnl.exe) if I upload to u some bsods would it be useful? thnx for all your help

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#33
September 7, 2013 at 13:13:09
Download, install and run MalwareBytes. I doubt this is a virus but it would be best to be sure. If MWB finds nothing at all it is unlikely there is one about. Get it here (green icon top right):
http://www.filehippo.com/download_m...

Always pop back and let us know the outcome - thanks


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#34
September 7, 2013 at 16:06:49
If you do not have an antivirus program and you do not have a firewall turned on, I hope that that computer is not currently connected to the internet and I hope you intend to correct that when the system is actually running correctly.

You have to be a little bit crazy to keep you from going insane.


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#35
September 8, 2013 at 05:13:50
instead of malware bites I have emsisoft anti malware and advanced system care.. but I will try malware bytes just in advance

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