PC auto restart issue Urgent Diagnosis Req'd

Electronic arts Dragon age: origins - aw...
March 27, 2010 at 02:46:40
Specs: Windows XP, Intel Quad Core / 6GB RAM
My PC started a habit of switching
off/restarting on its own, particularly when I'm
playing games that are quite heavy, but this
later developed into multiple randomly timed
restarts (normally it happened any time
between 6 - 15min after I switched it on). At
that point I decided to take my chances of it
being a SOFTWARE problem but when I tried
to format guess what?! It started restarting
EVEN during the format itself - initially it
constantly switched off at the beginning of the
second stage of the format (when it's installing
within windows and you set network settings
etc etc) but after a couple more tries it started
switching off at any random point during
format, and now it even switches off while
booting up from disc, not even managing to
fully load it first. Now i'm being told this could
be a motherboard problem...and i honestly
don't know. I'm not a guy that can afford to be
without a PC for ages so I really wanna fix it
myself, which is why I want to know if a faulty
motherboard CAN do this. Furthermore I also
heard it could be CPU or PSU...Please help
I'm really confused

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#1
March 27, 2010 at 05:55:04
u heard right, i suspect cpu overheating. Go to bios and check cpu temp. We know nothing about your hardware.

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#2
March 27, 2010 at 06:29:55
"I decided to take my chances of it being a SOFTWARE problem"

Bad decision.

"i'm being told this could be a motherboard problem"
"I also heard it could be CPU or PSU"

It's not a motherboard problem. Either your CPU is overheating or your power supply is overloaded. Start by checking the CPU temp in the BIOS.

I also see you list 6GB RAM & WinXP as your OS. Is that the 64-bit version of XP? If not, you have too much RAM.


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#3
March 28, 2010 at 03:28:19
I couldn't just assume that it's a hardware problem straight away
could I? My PSU is Enermax 600W but I'm not at home at the
moment so I'll post again the moment I get there with the details
of temperature from BIOS. I'll let you know later today for sure

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