Password protected Dell laptop

May 5, 2014 at 17:05:24
Specs: Windows 7
My father in law recently passed away and we inherited tons of computer equipment. The desktops were not password protected but there is a Dell laptop and it appears to be quite new. There is a password on it and we have no idea how to get around that. Is there a way to do so? Would really like to give to my daughter for her college homework. Thanks so much! I am not sure which operating system it is really, just went with Windows 7 because it does seem fairly new.

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#1
May 5, 2014 at 20:22:52
If it was a windows password the screen messages would indicate what version of windows it was so I assume the password box is coming up before that? How exactly is the password request worded?

Dell might be able to help you if the inheritance gives you ownership. I've also seen software on ebay that will clear the password on some Dell models.

message edited by DAVEINCAPS


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#2
May 6, 2014 at 06:05:15
Thanks for your reply! As soon as you turn it on it pops up wjth his name and asks for password...it will also give a password hint which is basketball. We have no idea if he is referring to a team or a player so the guessing game is endless!

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#3
May 6, 2014 at 06:25:50
Maybe a removal of the hard drive, slaving to a pc and reformatting the drive might work. But if there is a bios password involved, you may have a new doorstop or anchor unless you can prove ownership with Dell which was mentioned in response #1.

We have NO idea if the laptop is legitimately is yours, as you probably know that passwords put on laptop are used as anti-theft methods.
Unfortunately we have heard almost every excuse why someone cannot access the password on a laptop, although yours does sound like a more legitimate answer.

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#4
May 6, 2014 at 07:20:35
Thanks for the info and yes we inherited legitimately. I had started my own business around the time of his passing and of course his business was dissolved so all the office supplies and equipment were put to good use....all except that laptop. It will be a shame if ends up being an anchor but it is what it is. I do not know his reason for passwording that particular one and not the others so perhaps its best we don't get it open...might spoil good memories lol Thanks again!

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#5
May 6, 2014 at 09:24:25
There are three password possibilities:

BIOS.
Hard Disk.
Windows.

The first two are the most tricky and come on before Windows attempts to load.

Slaving the HD onto another computer will tell you if that is the one - you will either be able to read it or not.

Always pop back and let us know the outcome - thanks


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#6
May 6, 2014 at 19:24:51
What's the exact Dell model? I'll see if anything for it shows up on ebay.

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#7
May 20, 2014 at 08:47:01
Sorry it has taken me so long to get back to you. We just moved and had no service here at the new home. I am not computer savvy so I am not sure what you are asking for but it says Inspiron M5030 on the sticker on the back. Thanks!

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#8
May 20, 2014 at 09:47:31
Thanks for model number. When you first start up do you ever see the word "Setup" on the screen?

It doesn't sound like a Windows password because you would see Windows start before it asked you for it.

Whatever, #3 is the simplest way forward and it would also prove whether or not the HD is password protected. Either that or contact Dell as per #1.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#9
May 20, 2014 at 22:57:53
There weren't any uhh password workarounds on ebay. The closest was a new bios chip:

http://www.ebay.com/itm/BIOS-CHIP-D...

I wouldn't recommend it as it's not as easy as they make it out to be. Plus we're not absolutely sure it's a bios password that is the problem.


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