PaperMaster - Live Menu

April 8, 2012 at 19:17:12
Specs: Windows 7
JSDVWSDK.DLL
Cannot find this file.
Please vertify that the correct path and file name are given.

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#1
April 8, 2012 at 19:44:43
Your post isn't very explanatory. If you are using Papermaster software and it is not working properly then try reinstalling it.

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#2
April 8, 2012 at 19:52:51
Thank you !

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#3
April 9, 2012 at 01:18:27
Were you previously using Papermaster? If you have tried downloading Papermaster and when installing it you get that message I would be cautious. That dll could be a virus or it can be a legitimate file. Seems to legitimately related to efax, which might be part of Papermaster.

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#4
April 9, 2012 at 03:00:28
Yes, I have been using PaperMaster for years. It works well with Window XP, but my notebook at home is using Window 7. This message pops up everytime when connecting to the internet.

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#5
April 9, 2012 at 03:29:14
So is Papermaster installed on the laptop?

If so, a AV scan may have removed that dll thinking it was malicious. If a Paperport repair or reinstall fixes the problem I suggest you mark that file as safe in your AV program.

The dll that is suspected of being a virus will have a different date of origin. I little due diligence on your part may be prudent.


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#6
April 9, 2012 at 03:31:43
Thank you so much !

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