paper will not load

November 8, 2011 at 10:51:28
Specs: Windows 7
paper will not load to print. If I manually put the paper into the feed it will print otherwise will not pick up paper and get a message to load paper into tray

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November 8, 2011 at 11:54:17
Your pickup rollers are probably dirty. You haven't mentioned what type of printer this is. If it's a small ink type printer, you can take a moist towel and wipe off the pickup rollers. Replacing them is not cost or time effective on small printers such as this. If it's a laser type printer, you can either clean the pickup rollers using the same method or you can replace them.

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