only get the hibernate light to come on after

March 9, 2011 at 16:21:12
Specs: Windows XP, 1-2 cpu
working on pc and mouse failed to move, i powered off,back on and it tries to power on,then black screen, only light that stays on is the hibernate, tried all plug ,un plug steps, none are working!!

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March 9, 2011 at 21:25:57
Tell us the make and model of your brand name system, or if you have a generic desktop system, the make and model of the mboard.

The specific model of a brand name system is often shown on a label on the outside of the case somewhere, or it can often be determined by going to the brand name's web site and loading a program they have available, if Windows is still working, on the subject computer.

If it's a Dell computer...
Go here for how to find the Service tag "number":

Tell us what it is.

If it's a HP or Compaq computer.....
Go here:
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.

The model, sometimes the make, of a mboard in a generic desktop system is usually printed on the mboard's surface in obvious larger characters, often between the slots.

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