on insert any dvd disc my pc not responds

October 14, 2011 at 06:31:32
Specs: Windows XP
when I insert any dvd disc , my PC not work and hang, while when I insert any MP3 it plays, Please suggest me what should i do.

See More: on insert any dvd disc my pc not responds

Report •

#1
October 15, 2011 at 01:08:10
Hi Amit,

Your os is WXP, which suggests an older pc.

Is it possible you have a CD drive and not a DVD one?

If it is a dvd drive, have you tried cleaning?

Here in the UK a dvd/cd cleaning disk with cleaning alcohol can be found for £1 in the cheapo shops.

Some drives have two lenses which may explain why your mp3 disks work.

Please advise back on progress.

Good Luck - Keep us posted.


Report •
Related Solutions


Ask Question