|Um, thanks for the comment, but if you read the post we weren't even aware that GoBack was installed on the system - I think it came with the computer as the manufacturer's way of having a restore method - it's an HP. It's only because it screwed up that we became aware of it. Backups were done on a regular basis, it's just that they were 3-4 days out of date - hence it wasn't the concern about getting the data back, we were just more interested in why/how the drive could be hidden & why Norton should even be allowed to supply software that works this way. Nothing appeared in add/remove programs, & it was only when I removed the second drive that the GoBack logo flashed up - that was the only clue, but that led us to the eventual culprit.|
"I've always been mad, I know I've been mad, like the most of us..."