non functioning keyboard

Acer Aspire 5570-4421 notebook
August 7, 2009 at 06:54:06
Specs: Windows Vista
My acer aspire 5570z keyboard is not working.....at all. Neither is the cursor pad. I cannot even sign on to the computer.

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#1
August 7, 2009 at 13:44:49
Power down computer. Remove battery and ac adapter.

Press power button a few times.

Put ac adapter back in and try. (I doubt it will work but worth a try)

Then you may have to consider taking it apart or have someone else do it. Might try an external mouse or keyboard just to be sure the OS works.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, Make an autorun.inf folder on all usb drives.


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#2
August 7, 2009 at 14:02:53
thanks alot. I'll give it a try. at this point....anything is worth a try. that's probably the only thing I haven't tried

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#3
August 7, 2009 at 17:12:23
I suspect the connector is off /slightly off the connector on the motherboard maybe.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, Make an autorun.inf folder on all usb drives.


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