Solved No Video to Monitor Dell Precision 530

Dell / Precision 530
June 5, 2012 at 18:21:51
Specs: Windows XP Professional SP3, 2 Intel Xeon @ 1.7 GHz / 2 GB
I recently acquired a Dell Precision 530 desktop, and I have a problem. I don't get any video on the monitor. No Dell Logo, no BIOS, nothing. I've tried all 3 monitors, all that I know work, and no difference. I've tried multiple AGP video cards that I know work, still no difference. I don't have any PCI cards to test. The system was functioning a few hours ago, but then I got no display after I shut down the computer. I was using SpeedFan to monitor temps while the computer still worked, and the peak was 132 Degress F. But, even though there is no video to the monitor, the system boots up fine, I can press F2 and the computer will respond, but with no video. The CD Drives wake up, all fans power on, and the hard drive spins up. The num lock and caps lock keys respond. All diagnostic lights are green except for light D, which is orange. The specs are:

2 Intel Xeon Processors at 1.7 GHz each
2 GB RAM
230 GB Hard Drive
Windows XP Professional SP3
Nvidia GeForce FX 5200 (one of the cards I have used)

The video cards did work before, I could boot to Windows, but now none of them work. I have reseated the RAM. Any help is appreciated,

RMT2

You've been helped by a 14 year old.


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✔ Best Answer
June 6, 2012 at 07:16:19
"I am taking back the computer to the place I bought it"

I've got to ask - why would you buy such an outdated machine in the 1st place? Especially one that uses RDRAM? I hope you didn't pay much for it. If you need a server, Geeks has a more modern dual Xeon (dual core) machine for $110.

http://www.geeks.com/details.asp?in...

And if you don't need a server, stick to desktops:

http://www.geeks.com/products.asp?c...



#1
June 5, 2012 at 18:56:41
If there is no video signal to the montior, then the system is NOT booting up fine. Are you hearing any POST beeps?

Checking the diagnostics light codes list - if A, B, C are green & D is yellow, it's possible the motherboard has failed or there's a hardware conflict. Did you make any hardware changes?

http://support.dell.com/support/edo...


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#2
June 5, 2012 at 19:27:41
There are no beeps. The only hardware changes I have made is the video card. All of the video cards I have used did work with it before. I just put in a 16 MB ATi Rage 128 Pro, and the monitor did come up! It doesn't seem like the motherboard has failed, the computer has been in the BIOS for the last 15 minutes fine. How could I tell if it was a hardware conflict?

Also, the diagnostic light D is still orange in BIOS with the ATi card, but no error messages appear on the screen and there are no beep codes.

You've been helped by a 14 year old.


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#3
June 5, 2012 at 20:12:46
I am taking back the computer to the place I bought it to see if I can get an exchange. Thanks for your help! If I can't exchange it then I'll still need your help to see if we can fix it. The store has a "no return" policy, so I might not be able to get an exchange.

I did notice one more pattern before I packed the computer away. The first time you turn it on after it has been off for a while, the video card, whichever one is in, works. If you immediately turn of the computer and turn it back on without a few hours in between, the card doesn't work, except for the ATi. This repeats multiple times until you leave the machine off for a while. Maybe overheating problem?

You've been helped by a 14 year old.


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Related Solutions

#4
June 6, 2012 at 07:16:19
✔ Best Answer
"I am taking back the computer to the place I bought it"

I've got to ask - why would you buy such an outdated machine in the 1st place? Especially one that uses RDRAM? I hope you didn't pay much for it. If you need a server, Geeks has a more modern dual Xeon (dual core) machine for $110.

http://www.geeks.com/details.asp?in...

And if you don't need a server, stick to desktops:

http://www.geeks.com/products.asp?c...


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#5
June 6, 2012 at 07:17:15
If you haven't taken it back already, remove the cord (which you want to do when you plug in anything) remove the video cards, remove the bios battery, hold the power button for about 10-30 seconds, wait about 5-10 minutes and put the bios battery back in and run from the integrated video card. If this does not work then the bus has probabbly been damaged during the installation of the video card.

The Computer Dr
Chris Robertson


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#6
June 6, 2012 at 07:23:29
Computer Dr, huh? Well, doc, I disagree with your diagnosis. For one thing, you do NOT need to wait 5-10 minutes to reset the BIOS. And there is no "integrated video card" in this system.

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#7
June 6, 2012 at 16:45:09
For some reason the machine is working fine now, even with the GeForce card. No idea why, but it's been running fine for now. I did reset the BIOS, but by using the reset jumper. That didn't fix it. When I took the thing back to the place, it ran fine, didn't have the problem, and since I have brought it home, still no problems.

Also, @crobertson: This computer has no integrated video.

@riider: Um... all sales are final at the place I bought it. I will consider those once I get enough money. I'm going to sell one of my other machines on eBay soon.

Thank you for your help everyone!

You've been helped by a 14 year old.


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