Solved No video coming off motherboard or graphics card.

January 28, 2012 at 18:06:10
Specs: Windows XP, Intel Core 2 2GB
It all started with no video from my Radeon 4890. One of the 4 red led lights was not lighting on it. I replaced it with a Geforce 9800GT and it worked for a few hours then quit. So replaced the
motherboard then nothing would come on. So replaced the power supply and not things come
on fans, cpu fan, harddrive etc but still no video even just off the motherboard. So
About the only thing left is the Intel Core 2 Duo E7300 2.66Ghz 3MB 1066MHz processor.
Its a G31M3-F mATX motherboard.
What do you guys think??? This would be my first time having a processor going bad.
Ive had Pentium Pros run for years and years.
Does this sound like the Processor went Bad?

Help want to get this thing running again. I now also have a new Geforce GTX550Ti with
2GB GDDR5 Im going to put in once I get this thing going again.

Hope you can help?


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✔ Best Answer
January 30, 2012 at 11:58:31
GeForce GTX 550 Ti
http://www.geforce.com/Hardware/GPU...

"Minimum System Power Requirement (W)* : 400W"
.....

Try the 4890 with a different computer that has at least a 500 watt PS - if the original PS damaged it while failing, it won't work with another computer either.
.....

The Ultra LSP550 has two PCI-E 6 pin (male) connectors for graphics card power

Does the Ultra Raptor 500 have two of those ?

In any case, DO NOT use a PCI-E 6 pin Y wiring adapter cable - a female to two male connectors - with the 4890, or any graphcs card that has two power sockets - that won't supply enough current.
Use two built into the PS wiring PCI-E 6 pin connectors, or when the power supply wiring has only one, get yourself a dual molex 4 pin to to one PCI-E 6 pin Y wiring adapter for the second power socket on the card. Dual molex (male pins), as in, they plug into two spare larger (female pins) molex drive power connectors from the PS, to a PCI-E 6 pin (male connector).



#1
January 29, 2012 at 06:08:26
Randomly replacing parts is not a good way to troubleshoot. Tell us about these power supplies.

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#2
January 29, 2012 at 09:41:00
The old one was a Ultra Raptor 500 and now the new one is a Ultra LSP 550.

Yes one test equipment Im going to buy is a power supply checker for future problems that might happen. I could have used one here from the start.
I see tigerdirect has some for a good price. I talked to the tech at Ultra about having one. He thought it would be good to have one around.


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#3
January 29, 2012 at 10:22:51
Power supply testers are a waste of money. You can check voltages with a multimeter, plus a multimeter can be used for other things as well - checking battery voltage, checking wall sockets, checking "wall worts", etc. What neither of them can do is check amperage, & that is what's really important. I wouldn't have recommended an Ultra PSU, even though I've owned them in the past.

So far you've replaced the video card, motherboard, power supply & none of them have fixed the problem. Maybe you should try troubleshooting rather than guessing? Have you tested the monitor yet? When you swapped the CPU into the new board, did you check for signs of damage? Did you completely remove all the old thermal material from both the CPU & heatsink, then apply a thin line of fresh paste? Did you make sure the paste was oriented correctly on the CPU?

http://img22.imageshack.us/img22/41...

Any beeps from board at startup? Did you try removing or disconnecting all the non-essentials so that you could just troubleshoot the board?


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Related Solutions

#4
January 29, 2012 at 10:54:26
Yes I check system another monitor and its the same no video coming to monitor.
I did clean the CPU and heat sink and applied new paste.
I have some mutimeters I have used in my ham radio hobby.
Ive worked on alot of my other computers and have never run into this problem.
It was always a motherboard or power supply and sometimes a graphics card.
Never had a CPU go bad.
Do you run just one thin line of paste like in that picture or a thin amount all over the cpu.
I have always just put a thin layer over the whole cpu and its always worked for me on my
old Pentium Pro CPU's

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#5
January 29, 2012 at 13:24:44
You have not answered this:

"Any beeps from board at startup?"

If you have a case speaker hooked up to the proper pins on the mboard, you should hear the normal one beep, or sometimes two beeps, indicating the bios has passed the POST.

If you hear no beeps, apparently it's possible the ram you had in the old mboard may not work properly in the new mboard - it's also possible the ram was damaged - remove the AC power to the PS, remove all the ram modules, restore the AC power, you'll get no video but see if you then get a beep pattern that indicates no ram installed or a ram problem.
(When the ram is incompatible with the mboard sometimes you get no beeps at all.)

ATI Radeon™ HD 4890 Graphics System Requirements
http://www.amd.com/us/products/desk...

■500 Watt or greater power supply with two 75W 6-pin PCI Express® power connectors recommended (600 Watt and four 6-pin connectors for ATI CrossFireX™ technology in dual mode)
■Certified power supplies are recommended. Refer to http://support.amd.com/us/certified...
for a list of Certified products

Just the HD 4890 video chipset needs up to 190 watts in the real world:
http://www.tomshardware.com/reviews...

The vast majority of that is required at +12v.

"The old one was a Ultra Raptor 500 and now the new one is a Ultra LSP 550."

http://support.amd.com/us/certified...

Neither model is listed

Power supplies of the same wattage capacity vary considerably regarding their max current at +12v, which is the vast majority of the power the video chipset on the card needs.

Ultra power supplies fall into the middle of the pack as far as I've seen - they seem to be reasonably reliable but their max +12v amperage output tends to be modest.

Ultra LSP 550
http://www.ultraproducts.com/applic...

One +12v output
+12V 1: 30 A

This Item's Limited Warranty is:
- 36 Months Parts
- 36 Months Labor
.....

Antec SmartPower 2.0 SP-500 500W ATX12V SLI Ready Modular Power Supply
http://www.newegg.com/Product/Produ...

Manufacturer Warranty
Parts3 years limited
Labor3 years limited

Details

+12V1@17A, +12V2@19A,
(37 A total)
.....

Antec High Current Gamer - HGC-520
http://www.antec.com/pdf/flyers/HCG...

One +12v output - 40 A
+12v max output - 480 watts (the full 40 anps)
.....

No Ultra Raptor 500 found.
Searching the above Ultra website with Raptor finds nothing. There's no apparent support for their older models there - not a good indication.
It may be the same as this, re-branded:

HEC/Compucase Raptor 500Watt Version 2.2 Power Supply w
http://www.ebay.ca/itm/HEC-Compucas...

http://www.ebay.ca/itm/HEC-Compucas...

http://www.ebay.ca/itm/HEC-Compucas...

No +12v output spec
.....

It could very well be that your original power supply was overloaded when the 4890 was installed and that overloading eventually damaged the power supply, causing it to fail.
Unfortunately, when a power supply fails, sometimes it damages something else while doing so, most often just the mboard, but in some cases other components as damaged as well.
.....

Your power supply must have at least the minimum capacity required to support a system with the graphics card you are using installed, or the max graphics card you might install in the future.
(Onboard video - video built into the mboard - IS NOT A CARD ! )
If that info is not in the ad for the video card, you can go to the video card maker's web site and look up the specs for the model - often under system requirements - the minimum PS wattage, and, more important, the minimum amperage the PS must supply at 12v is stated. If you don't find that, any card with the same video chipset including any letters after the model number has very similar minimum PS requirements. Some power supplies have two or more +12v ratings - in that case, add those ratings to determine the total +12v current capacity.

If you're a gamer...
In most if not all cases, the max capacity rating of the PS is an intermittent rating. It's recommended that you do not load your PS to any more that 80% of that rating if you are going to be using something that puts a constant load on it, such as playing a recent game for hours on end. In that case, you multiply the min capacity stated for the system with the particular video chipset on the card by 1.25 to find the min. capacity of the PS you should have.

In this case for the 4890, 500 x 1.25 = 625 watts minimum .

It never hurts to buy a power supply with more capacity than you need.
.....

"Its a G31M3-F mATX motherboard."

There are three version series of G31M3-F shown here
http://www.msi.com/service/search/?...

and four shown here:
http://www.cpu-upgrade.com/mb-MSI/i...


Plain G31M3-F support, Basic specs:
http://www.msi.com/product/mb/G31M3...

Chipset Intel® G31+ICH7

Detailed specs:
http://www.msi.com/product/mb/G31M3...

"• Due to the limitation of G31 chipsets, dual channel support must meet some requirement in the specification of memory modules. please refer to Test Reports for detailed description."

Supported modules - no other info
http://www.msi.com/file/test_report...

"Intel Core 2 Duo E7300 2.66Ghz 3MB 1066MHz "

According to the four entries for G31M3-F on this page
http://www.cpu-upgrade.com/mb-MSI/i...

.....all the mboard versions support recognizing that cpu, if the bios version has the quoted specific version or higher.



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#6
January 29, 2012 at 15:15:45
One thing that is strange is even whith the graphics card out of the system I still have no video right off the motherboard.
No beeps on startup.
This is the mother board I put in and the the one that came with the system is just like it. I changed memory too to check that. I had some spares.
Motherboard page
http://www.pcplanetsystems.com/abc/...

Well its working switched back to my original motherboard and now its working. So looks like the power supply was the whole problem.
Im going to put in the new Geforce Geforce GTX550Ti which uses only one power plug on the end of it even though its 2G of DDR5 ram.


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#7
January 29, 2012 at 16:05:26
"...remove the AC power to the PS, remove all the ram modules, restore the AC power, you'll get no video but see if you then get a beep pattern that indicates no ram installed or a ram problem."

"I changed memory too to check that. I had some spares."

That's something people often do, but it's a BAD idea, unless you make sure the ram part number is listed as compatible with the mboard model or brand name system model. Ram that works in a different mboard or that you have lying around may not be compatible with using it in the mboard. In the worst cases of incompatibilty, the mboard will not boot, and may produce no beeps at all.


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#8
January 29, 2012 at 16:31:33
Well I have same memory back into aswell. The whole thing looks like the power supply was it. I might upgrade to this supply in near future to larger one.
This new card might not draw as much as the Radeon did since its only using one
power plug to it even though it has 2Gram over the 1G on the Radeon.
You think a 700 or 800 watt would be good to go up to so it will last.
The old 500watt one lasted 2 years.

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#9
January 30, 2012 at 11:58:31
✔ Best Answer
GeForce GTX 550 Ti
http://www.geforce.com/Hardware/GPU...

"Minimum System Power Requirement (W)* : 400W"
.....

Try the 4890 with a different computer that has at least a 500 watt PS - if the original PS damaged it while failing, it won't work with another computer either.
.....

The Ultra LSP550 has two PCI-E 6 pin (male) connectors for graphics card power

Does the Ultra Raptor 500 have two of those ?

In any case, DO NOT use a PCI-E 6 pin Y wiring adapter cable - a female to two male connectors - with the 4890, or any graphcs card that has two power sockets - that won't supply enough current.
Use two built into the PS wiring PCI-E 6 pin connectors, or when the power supply wiring has only one, get yourself a dual molex 4 pin to to one PCI-E 6 pin Y wiring adapter for the second power socket on the card. Dual molex (male pins), as in, they plug into two spare larger (female pins) molex drive power connectors from the PS, to a PCI-E 6 pin (male connector).


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