no sound-PC Speaker Volume Slider greyed out

Hewlett-packard Pavilion dv1000 notebook
February 5, 2010 at 08:32:23
Specs: Windows XP
Hello:
No sound from internal speakers, but headphones work fine. When I access Volume Control PC Speaker Balance and Volume Slider are greyed out. I've tried system restores, changed and restored drivers, followed HP and Microsoft diagnostic proceedures. Spoke with HP and they said because Laptop was 5 years old they could provide tech support. Anyone have any suggestions.

Thank you.


See More: no sound-PC Speaker Volume Slider greyed out

Report •


#1
February 5, 2010 at 08:51:31
http://h10025.www1.hp.com/ewfrf/wc/...

Here is a list of drivers for your machine. Download and install the audio drivers.



Report •

#2
February 5, 2010 at 09:03:33
Thanks for your reply. I have tried installing these drivers. NG. I've tried restore points back to when I know speakers worked.
Any other suggestions?

Report •

#3
February 5, 2010 at 09:41:00
I would guess the speakers are muted in one of the settings.

Report •

Related Solutions

#4
February 5, 2010 at 10:00:01
No speakers are not muted in any settings. When I click on the Speaker on the task bar and access Volume Control. No mute boxes are checked. I get sound if I plug in headsets, but not from internal speakers. Note: in Volume Control the Section PC Speaker the volume slide is greyed out and I can't access it nor the balance slide (greyed out also).

Report •

#5
February 5, 2010 at 10:18:55
Well, if the headphones work then the correct drivers must be installed. There is a mechanical contact in the phones jack but if that wasn't making contact you wouldn't get any speaker sound but your slider wouldn't be grayed out. I think you need to look further. There are multiple places where a setting can be muted.

When and how di this problem start?


Report •

#6
February 5, 2010 at 10:51:21
One morning when I booted up laptop noticed no sound from internal speakers on bootup. The only other functions I was performing prior was ripping cd's. I also used CCleaner to clean out garbage. I suspect this could have done something in registry? My Volume Control load is:
Microsoft Volume Control Version 5.1 (Build 2600.xpxp-sp3-gdr.090804-1435: Service Pack 3). I would like to try and reload the files that install this Volume Control. Any thoughts?


Report •

#7
March 11, 2010 at 15:24:27
I am having the same issue after rebuilding my dv1680 with vista.

Odd thing is, i've dual booted with Ubuntu and the speakers work fine in Linux!

So the speakers definitely work, I just can't get Vista to use them, only the headphone jacks as above.


Report •


Ask Question