Mr. V February 5, 2010 at 08:32:23 Specs: Windows XP
Hello: No sound from internal speakers, but headphones work fine. When I access Volume Control PC Speaker Balance and Volume Slider are greyed out. I've tried system restores, changed and restored drivers, followed HP and Microsoft diagnostic proceedures. Spoke with HP and they said because Laptop was 5 years old they could provide tech support. Anyone have any suggestions.
No speakers are not muted in any settings. When I click on the Speaker on the task bar and access Volume Control. No mute boxes are checked. I get sound if I plug in headsets, but not from internal speakers. Note: in Volume Control the Section PC Speaker the volume slide is greyed out and I can't access it nor the balance slide (greyed out also).
Well, if the headphones work then the correct drivers must be installed. There is a mechanical contact in the phones jack but if that wasn't making contact you wouldn't get any speaker sound but your slider wouldn't be grayed out. I think you need to look further. There are multiple places where a setting can be muted.
One morning when I booted up laptop noticed no sound from internal speakers on bootup. The only other functions I was performing prior was ripping cd's. I also used CCleaner to clean out garbage. I suspect this could have done something in registry? My Volume Control load is: Microsoft Volume Control Version 5.1 (Build 2600.xpxp-sp3-gdr.090804-1435: Service Pack 3). I would like to try and reload the files that install this Volume Control. Any thoughts?
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