No sound on Compac Presario CQ58 What can i do please ?

May 18, 2015 at 06:36:48
Specs: Windows 7

The sound only comes on straight after configuration of windows but only lasts one day. It affects everything like facebook,utube everything really. I have tried uninstalling and reinstalling the sound but that did not do any good. can anyone help.

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#1
May 18, 2015 at 07:43:40
Does the sound o/p disappear from the headphone socket as well?

Wen you check the audio settings (via control panel or similar) does it (speakers) show as enabled - not muted, or volume set to low/off etc.?


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#2
May 18, 2015 at 09:25:58
I don't have headphones....Volume is up high and everything shows that it is working.

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#3
May 18, 2015 at 10:26:36
Presumably there is a headphone socket? Any mini jack earpiece/headphone will suffice to test it?

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Related Solutions

#4
May 18, 2015 at 21:32:30
trvlr...Thank you so much for trying to help me.I am going to get some headphones and test it and i will get back to you. Thank you again. Alfie194

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#5
May 19, 2015 at 07:46:31
No need to buy anything, just borrow phones from a friend.

Always pop back and let us know the outcome - thanks


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#6
May 19, 2015 at 21:20:28
Derek...Ok Thank you. I nearly did lol.

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#7
May 24, 2015 at 22:32:03
Trvlr...the sound does not work using the headphones either. ?

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#8
May 25, 2015 at 12:21:03
Go into Device Manager (type it in search) and see if there are any errors showing in "Sound, video and game controllers" - your audio will be there if you expand out the entries.

There is quite a possibility this is a hardware fault. If the sound module is failing it could be tricky to solve.

Always pop back and let us know the outcome - thanks


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