No sound card found

September 5, 2010 at 09:57:53
Specs: Windows Vista
My computer is not detecting my sound card. I haven't changed or done anything... it just disappeared?? Any advice/suggestions would be truly appreciated.

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#1
September 5, 2010 at 13:25:57
pci or pci x soundcard? Did u check in device manager? are u sure the driver is installed? List the system specs

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#2
September 5, 2010 at 15:36:50
Device manager does not show anything for sound. Under DirectX Diagnostic Tool it shows nothing for sound and says "no sound card was found." I'm not computer literate so I'm not sure what you mean by pci or pci x soundcard? It is a Dell Dimensions E521, Vista Home Basic which I purchased as a complete package, didn't do any adjustments other than adding RAM which was done over a year ago. It was working one day then not the next (we did move the computer during the time it stopped working) Could we have knocked something loose?... I don't know much about computers, but if you have any suggestions I will try my best to understand.

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#3
September 5, 2010 at 22:57:37
There is no sound card in dell dimension e521 (according to dell website). There is onboard sound. Go to bios (during post screen tap F2) then make sure audio is enabled. Or try to reinstall audio driver (audio hardware must be enabled).

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#4
September 6, 2010 at 08:45:48
I've done all the above and then some... I even reset the BIOS (as Dell website said to try) by RTCRST Jumper, nothing! I tried to install the hardware (as Dell website said to try) and it stated: Hardware was not installed, a device attached to the system is not functioning. I even did a custom test and the results stated: NVIDIA MCP-51 HD Audio Interrupt Test failed: error 1B63:0268 and Analog Sound Playback failed: error 1B63:061B. I don't no where else to look or what else to do? Would reformatting back to original factory settings/condition do any good? Or re-installing the OS (Vista)? Or should I look into just purchasing a sound card? I'm trying to fix/figure this myself as my warranty expired long ago and Dell is good at wanting to charge you for even speaking with you on the phone!! It's as if it just went out or disappeared.

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#5
September 6, 2010 at 09:59:28
Also, Sound, Video and Game Controllers is not even listed under Device Manager~This whole things is just wacky! Also, I have a "Windows 7 Ultimate" disk, should I go ahead and upgrade or wait to figure out what is wrong with the sound? I am just so confused at this point.

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#6
September 7, 2010 at 03:28:42
install a pci audio card.

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#7
September 7, 2010 at 09:09:23
Thank you... where is the best place to purchase/find a pci audio card? Again, thank you for all the help.

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