No sound after reformat

Dell / DIMENSION 3000
March 1, 2010 at 00:21:03
Specs: Windows XP
I have reformatted my dell dimension 3000. Installed all drivers from original cds etc for win XP and upgraded following dell support. Using soundblaster live 24 bit. Done all of the troubleshooting. Still getting no sound. Any help please

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March 1, 2010 at 00:50:54
Maybe you can try to update your sound driver.
Joyhong Software

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March 1, 2010 at 00:55:40
... the original Dell cd would'nt have soundblaster driver.

... try this and click on [Click here to Download] when you get there or you'll end up downloading something else.

... if you're not sure that you have the added soundblaster sound card download this: System Spec

... download @ bottom of page

... download, save, open/run then click onto sound icon and post back sound card details... there are some sound test buttons included.


... Posting is provided "AS IS" with no warranties

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March 5, 2010 at 17:15:41
Thanks for your replies, however I did have the original soundblaster cd which i installed, then upgraded at creative site. Still no sound.

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Related Solutions

March 6, 2010 at 10:36:02
... please follow download instructions "etc" from "response number 2"


... Posting is provided "AS IS" with no warranties

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March 6, 2010 at 11:10:29
Did you install the main chipset drivers ??

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.

Load the main chipset drivers first.

If you're not sure whether you have loaded the main chipset drivers, you can usually install them no problem without having to un-install main chipset drivers that may already be there.

This is probably the most common reason for the sound not working when you do have the correct software....

Unless the instructions for installing a device tell you otherwise.......
You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

If you DID install drivers that way, go to Control Panel - Classic View - Add/Remove Programs and Un-install the software you installed, reboot, DO NOT install drivers while booting, and install the software the right way !

Sometimes software will not install properly if you have an anti-malware program installed that has one or more resident modules, unless you disable the resident module(s) from loading BEFORE you install the software.

See Response 6 in this,
starting at:

"Things I do see of concern in seawatch1's lines in Response 2......

- you have McAfee, Malwarebytes, and Avast! anti-malware programs installed."

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