NO Primary Master,unrecoverable errors HELP

Maxdata / Pro 7000x
July 4, 2010 at 03:29:31
Specs: Windows XP
Hi

I hav an old PC from Maxdata. It was running absolutely fine and then I started getting Blue screen error. I am not a tech savvy so I searched internet and tried all the options available.

Now I have completly scr*wd my laptop. I have deleted system 32. Formatted c:, left with no primary master, recovery console can not find windows and can not reinstalll windows from the CD as it gives an error.

I know I've acted silly, but can any one of you help me please???I can just go to BIOS and can boot by CD.

Thanks
SC


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#1
July 4, 2010 at 04:13:01
Do you remember what the error was you were trying to fix?

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#2
July 4, 2010 at 06:37:06
"I have deleted system 32"

Do you mean the entire folder? I doubt you found a site that recommended deleting it because it would completely bork the system.

"Formatted c"

Meaning you booted from the Windows CD & completely wiped out everything on the hard drive?

"left with no primary master"

That would be a hardware issue, not a software issue. Your hard drive is the primary master.

"recovery console can not find windows"

Of course not...you erased it when you formated C.

"and can not reinstalll windows from the CD as it gives an error"

Can't help you without knowing exactly what the error message is.


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#3
July 4, 2010 at 06:47:51
Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
http://www.tacktech.com/display.cfm...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

If you have a Toshiba hard drive, they have no diagnostics available.

The Seagate diagnostics will test any brand of drive, but can only attempt to repair Seagate and Maxtor drives


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Related Solutions

#4
July 5, 2010 at 12:50:16
Thank you all for replying back.
"Do you remember what the error was you were trying to fix?"
I was trying to fix blue screen error which said error in system 32 file.

"Do you mean the entire folder? I doubt you found a site that recommended deleting it because it would completely bork the system."

Yes the site instructed to create a directory tmp copy system 32 files in it and then delete the system32 files and copy the system32 files again from repair folder. I was able to follow till delete step but could not copy.

"Can't help you without knowing exactly what the error message is."
Its saying can not format the partition as your hard disk is damaged. Please press F3 to quit.

Thanks Tubesandwires, how shall I go about doing it??

Please help.

SC


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#5
July 5, 2010 at 22:32:08
Make the bootable diagnostics disk on someone else's computer.

If you find the following daunting, by all means, if you know someone who could do it for you, have them help you out.


Scroll down to
SeaTools for DOS
on this page:
http://www.seagate.com/ww/v/index.j...

Click on
See the Tutorial
Or go here:
http://seagate.custkb.com/seagate/c...

If your laptop does not have a floppy drive, click on the link in
View Knowledge Base article 201431 for details on burning the .ISO file to a CD.
Or go here:
http://seagate.custkb.com/seagate/c...

Go back here...

Scroll down to
SeaTools for DOS
on this page:
http://www.seagate.com/ww/v/index.j...

Click on Download.


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#6
July 6, 2010 at 06:53:27
Thanks Tubesandwires but you know I tried to reinstalll windows from the CD it gave an error -can not format the partition as your hard disk is damaged. Please press F3 to quit

will it still work??


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#7
July 6, 2010 at 16:36:22
"...can not format the partition as your hard disk is damaged."

You can either make the diagnostics CD and confirm whether the hard drive itself is damaged (physically), sometimes Setup can't tell whether it's hardware or software (data damage) that's the problem, or you can assume it's physically damaged.

Either way, if it's physically damaged, or you assume it is, you'll need to get yourself another hard drive.

Do you have a regular XP CD with which you can install XP on a new hard drive, along with a Product Key, or the Recovery disks for the model?


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#8
July 6, 2010 at 19:48:49
Apparently your Maxdata Pro 7000X came out in about late 2003, early 2004, with XP with SP1 updates, so it's Intel 855GM main chipset, and it's bios, and the XP on the original Recovery Disks, should support hard drives larger than 128 gb (137gb manufacturer's size) no problem, and it uses an IDE (a.k.a. EIDE, ATA, PATA) hard drive.
So you can get any capacity of IDE hard drive (2.5" of course).
The last time I looked the largest capacity you can find easily is 250gb, but you could get an 80, 100, or 160 gb drive.

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#9
July 10, 2010 at 01:25:10
Thanks Tubesandwires, I have not man-handled the laptop just formatted it, can it still physically damage the hard drive?I have now downloaded the cd and I will certainly check what is the problem? I bought this laptop from someone who just gave me normal CD without any recovery key or anything else. :(

I was also thinking of buying a new laptop as this is anyhow a very old one. Could you help me as to what specifications should be considered when buying a new one?

Thanks
SC


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#10
July 10, 2010 at 12:39:57
"I have deleted system 32. Formatted c:, left with no primary master, recovery console can not find windows and can not reinstalll windows from the CD as it gives an error."

You can't delete the System 32 folder or format C when you're running the computer from the same hard drive installation of Windows - Windows won't allow that.

What did you use to do those things?
.....

If there is no operating system on the drive after whatever you did, then when you boot your computer, you will get a message "operating system not found" or similar, but you DO NOT get a message "no primary master" or anything similar to that unless the computer's bios is not finding the hard drive at all, (or unless two hard drives can be installed on your model and it's in the wrong bay - not likely unless it's an old model) .
If the bios isn't finding the hard drive, the hard drive is probably dying or dead.
As jam said
"That would be a hardware issue, not a software issue. Your hard drive is the primary master."
......

When you boot the computer with the 2000 or XP CD.....

- if the hard drive no longer has an operating system on it, then Recovery Console will not find an existing Windows installation because it does not exist, until AFTER you have installed Windows again.

- if the hard drive is SATA, if the mboard's bios has the SATA controllers in a SATA mode, 2000's and XP's CD cannot find any SATA drives by default. If you don't proceed on to Setup after booting with the 2000 or XP CD, you press R and go into the Recovery Console before that, the Recovery Console cannot find Windows installations on the drive even if they are there, because what the CD has loaded cannot see SATA drives.
(If the hard drive is SATA, if the mboard's bios has the SATA controllers in an IDE compatibility mode of some sort, 2000 and XP's CD WILL recognize SATA drives, as IDE compatible drives.)
.....

You should be able to boot the computer with the Windows CD fine. You should not get any errors loading the initial files from the CD, before you see the screen where you can choose to Repair Windows by pressing R, because at that point all the files have been loaded into memory, not onto your hard drive, or for that matter, you should not get any errors loading files from the CD at any time during Setup after that - if you do, you have some hardware related problem.
Whether or not it finds a hard drive to install Windows on is another matter.
The computer mboard's bios must detect the hard drive, nomatter whether it's IDE or SATA. If the bios isn't finding the hard drive, the hard drive is probably dying or dead.

If it's SATA drive, see the info above.
......

"I bought this laptop from someone who just gave me normal CD without any recovery key or anything else. :( "

If it's a regular Microsoft OEM XP CD (or a bootable copy of one), if the version of Windows on the computer is the same, Home or Pro, then you can legally, as far as Microsoft's OEM Windows (that come with brand name computers) license is concerned, use the Product Key that's on the official Microsoft label on the outside of the case in Setup to install Windows with - on laptops that label's usually on the bottom (underside) of the case.
OEM in this case = it has "For distribution with a new PC only" printed on the original CD.

(OEM XP MCE does not come on one CD - it's a 2 CD set.)
......

"Could you help me as to what specifications should be considered when buying a new one?

I'm not a laptop expert. I have only worked on a few of them, and have helped solve problems with more of them online. I can't see myself ever buying one.

But, I did help a friend choose one a while back.

Generally...

- choose a brand that has decent support on their web site. E.g. Acer, emachines - not as good.

- I prefer computers with AMD processors (cpus) - you usually get "more bang for your buck" - better performance for similar money. Some laptop makers do not make any that have AMD processors (cpus) - e.g. Dell, Toshiba.
- don't buy one of the cheapest laptops - they're already outdated when you buy them.
- don't buy a netbook - they have fewer ports, and no built in CD/DVD drive and that can be a real pain in the axx if you ever need to re-load Windows or the original brand name software installation .
- the more USB ports it has built in, the better.
People often find they don't have enough of them, and hubs (that you plug into a single USB port built into the computer) DO NOT work properly with a LOT of things.
- the more other ports it has built in, the better.

- if you want to connect to the internet wirelessly with it, get one with Wireless N built in, NOT wireless G, and if you don't already have one get a wireless N router for your home. Wireless N is much more reliable and has a much better range than Wireless G, but it's backward compatible with wireless G and B.

- most people DO NOT need a 64 bit version of Windows, or more than 3 or 4 gb of ram (32 bit versions support no more than 4gb but you can't actually use all of the 4gb for Windows itself - the computer may actually perform better with 3gb rather than 4gb.)
If you have programs you have already bought that you want to install, you may not be able to use that - you may need to buy a 64 bit version if you use a 64 bit operating system.

- running memory in dual channel mode is hype - in the real world it makes no more than a few percent difference. (You have to install, or already have, memory modules in matched pairs in order for it to run in dual channel mode, each module being the same capacity and identical otherwise.)

- the number of cpu cores. Dual core is fine.
XP and below have no built in support for using more than one core (but some Server operating systems do). Vista and Windows 7 have built in support for using more than one cpu core, but most people have no software that uses more than one cpu core, other than possibly some recent or fairly recent games which can use 2.
......

- if being able to run the laptop on the battery alone a longer time is important to you......

- look at the specs of the model to see how long the laptop will run on the battery alone. Some cpus, e.g. Intel Atom, require a lot less power (but I prefer AMD ones).

- chose a model that there are higher capacity main batteries available for. E.g. many HP and Compaq models have such a battery available that will allow you to run the computer on the battery alone for up to twice as long - they usually come with a regular capacity one, but you can get the higher capacity battery if you find you need more run time. The trade off is the battery is not flush with the bottom of the laptop like the regular battery is - the laptop base rests on the battery at the back and the underside of the front of the laptop, at a small angle - but most people don't mind that.
If it's not clear whether there's a higher capacity battery available for a HP or a Compaq model, go here and type in it's model number or better still it's product number:
http://partsurfer.hp.com/search.aspx
The higher capacity battery will usually be in the parts list.


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