No power getting to battery which is brand new

July 3, 2012 at 07:18:59
Specs: Windows 7
Samsung R519 not charging properly! I've today got a new battery for the Samsung R519 but when I put it into the laptop the power light still didnt light up, I have the green power light on the power cable but it doesnt seem to be charging my battery for some reason.

See More: No power getting to battery which is brand new

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#1
July 3, 2012 at 07:57:55
Does the computer turn on with the charger connected?

You've been helped by a 14 year old.


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#2
July 3, 2012 at 08:06:59
No it doesnt

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#3
July 3, 2012 at 08:50:55
Remove the battery from the laptop and have only the charger connected to the computer. Does it turn on now?

You've been helped by a 14 year old.


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Related Solutions

#4
July 3, 2012 at 09:08:20
Earlier on I tried it with no battery but just connected through the power cable & the laptop wouldnt come on at all...at the minute there is power coming through so im loathed to remove the battery & try it...i need to determine whether its the battery (which is brand new today), the power cable or the laptop itself?

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#5
July 3, 2012 at 09:49:42
I would recommend first getting a new power adapter for your laptop.

Did you spill anything on your laptop or drop it recently?

You've been helped by a 14 year old.


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#6
July 3, 2012 at 10:04:42
The power adapter is only about 3 months old if that, it was dropped & as a result went off for repair to my insurance company who provided me with the new power cable. Nothing has been spilled on it at all, my guess is that its the power socket or something...

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#7
July 3, 2012 at 10:06:26
New batteries must be charged up for a while before the computer will start up on the battery alone.

However, the led on the computer that indicates the AC adapter is connected / is charging the battery should light up at least briefly when you first plug it in into the computer in any case, even when the computer is not running.

There is something wrong with your laptop's or netbook's hardware if the computer will not start up with only the AC adapter connected to it.

Have you, or is it possible someone else who had physical access to this computer...
- dropped it, or dropped anything on it, or otherwise exposed it to a physical jolt ?
- spilled liquid on it, or sprayed it with liquid, or exposed it to liquid such as rain ?

Since the compuiter last worked properly all the time, has there been a power failure event that happened while the AC adapter was plugged in ?

Those things are the most frequent reasons something inside the laptop has been damaged.

We have heard of many cases where it's probable that the computer was damaged by someone else who never told the ower that they had done that.
.......

Have you changed which ram modules you have installed and it's only since then that you had this problem ?

If YES, incompatible ram modules can cause your computer to fail to boot. If you still have the ram modules that were installed when the computer worked fine, try installing ONLY those ram modules.
,,,,,,,,

Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:
http://www.computing.net/answers/ha...

Tips about battery charging problems on Dell laptops - may apply to other makes.
See response 3 in this by iTech:
http://www.computing.net/answers/ha...


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#8
July 3, 2012 at 10:27:42
You might have gotten the wrong replacement power supply. You might be lucky and the laptop wasn't damaged, but something could've gotten damaged in there because of the wrong Power Supply.

You've been helped by a 14 year old.


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#9
July 3, 2012 at 11:27:45
It seems a little tempremental as its been charging up for a while and as soon as ive picked the laptop up its suddenly stopped, ive tried positioning the power cable in a certain position but it wont hold for long enough. Should the laptop be able to power up when connected to the mains but without the battery attached?

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#10
July 3, 2012 at 12:29:37
"Should the laptop be able to power up when connected to the mains but without the battery attached?

YES, it should work fine when only the AC to DC adapter is connected to it when that adapter is plugged into live AC power. See the info at the first link near the end of response 7

You have NOT mentioned whether the replacement AC to DC adapter, or the same adapter with a new cord, has EVER worked fine with this computer previously.
If it's the same adapter with a new cord, it may have been damaged by whatever was wrong with the cord previously but it took a while for the adapter to fai to ouptut it's DC voltage..


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#11
July 3, 2012 at 12:37:54
when it went off for repair to the insurance company it came back with a new power cable as it had gone off with charging problems & overheating (due to bein dropped- not from a great height either) so i just presumed it was back in full working order, but clearly not as ive had to buy a new battery...

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#12
July 3, 2012 at 12:53:19
"(due to bein dropped- not from a great height either)"

Damage caused by that doesn't necessarily show up right after the event.
E.g.
A friend of mine has a Acer laptop that was dropped by the previous owner. The built in display did not work anymore after that event, but it worked fine with an external monitor for several months, until all the USB ports and the keyboard stopped working.
The batterry still charges fine, all the leds work, the hard drive still works and it produces a display with an external monitor, but it's impossible to get past the Windows Logon screen without any way of using a keyboard with it.

If you have or can borrow a volt meter, you can check to see if you're actually getting DC power at the computer end of the AC adapter's cord. It will read a higher voltage than it should when it doesn't have the load of the computer connected to it.

You should be replacing the battery after it's more than two years old in any case if you want to be able to have a reasonable run time when it's connected to only the battery.


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#13
July 3, 2012 at 12:56:58
Ok thanks for your advice i'll try & get my hands on a volt meter :-)

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