Solved No keys on HP laptop keyboard I replaced respond to typing

August 25, 2016 at 08:08:49
Specs: Windows 10
I replaced my keyboard on my hp g6, but the keyboard does not snap in and the keyboard won't type. I can boot up, move the mouse and click it, but it does not type. Would this be because it is not snapping in all the way? It is the top that won't snap in, where the function keys are. Please help.

message edited by ndperrone


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#1
August 25, 2016 at 08:43:18
Are you sure you have the correct replacement keyboard installed?

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#2
August 25, 2016 at 08:48:10
Yes, because when I put the old one back, that didn't type either, whereas before, the old one typed, but some letters didn't work.

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#3
August 25, 2016 at 20:29:06
✔ Best Answer
The fact the new one is misbehaving the same way as the old one doesn't mean the new one is the right one, especially since you say it's not fitting right.

But yeah, it's probably the connection. Does this apply to your model:

http://support.hp.com/in-en/documen...


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#4
August 26, 2016 at 07:53:30
Yes, thank you. I will remove that last screw. i must have pulled the old keyboard off the screw or something. I hope it works. Thanks again.

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#5
August 26, 2016 at 23:00:26
You're welcome. Keep us updated.

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#6
August 27, 2016 at 04:58:16
Okay, I followed each step to a tee and my laptop still does not respond to the keyboard--only the mouse and clicker. I wonder what will happen if I attach a keyboard, but I need to find one first. I just want to make sure it's not the computer itself.

Removing and tightening the screw for the keyboard (after removing the other parts) did not seem to tighten or even hook to the keyboard, so I don't know what is up. Also, it is a g6 keyboard. It fits, just the top doesn't snap in.

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#7
August 28, 2016 at 23:46:31
I don't have one to experiment with so can only guess it may have been damaged in the previous installation attempts. Or when you say it's not snapping in all the way is it possible you need to push it in harder? (Be careful with that as I don't want you posting back that you tried it and ended up breaking the whole thing.) Beyond that I can only suggest you take it to a shop. Is it possibly still under warranty?

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#8
August 29, 2016 at 07:45:55
How easy is it for a screw to break? The last screw does not seem to go into the keyboard to secure it into place, which could be the whole problem.I don't even know if that is the problem. I don't think it is the magnetic strip connecting to the computer, either, but it is something with the connection because an external keyboard works with the computer. How hard is it to find another screw? Unless it is broken in there....

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#9
August 29, 2016 at 23:01:36
It shouldn't be hard to find a particular screw locally or online if you know its specs. Since an external keyboard works you may have to settle with using that for awhile.

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#10
August 30, 2016 at 12:35:03
You are right about the keyboard. Thanks for all your help and replies.

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#11
August 30, 2016 at 20:26:58
You're welcome. I wish I had a more definite solution.

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