No display on Toshiba Satellite A65 Laptop

June 15, 2011 at 09:22:43
Specs: Windows XP
No display on Toshiba Satellite A65 Laptop monitor. I attached an external monitor to the laptop and it displays the error "CHECK SYSTEM. THEN PRESS [F1] KEY." message.When I press the F1 key after checking, the error remains. The laptop is on but the monitor is blank. I attempted to install a new 160 GB hard drive (the original was 40 GB) and upgrade the memory to 1GB. I thought it might be a memory issue so I removed the new memory and put the old hard drive back in but I am still receiving the same error.

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#1
June 15, 2011 at 09:25:23
did u recently overheat your laptop? anything happened in the electricity that might have caused damage to you motherboard and graphics chip?how old is your laptop?

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toxict51


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#2
June 15, 2011 at 10:09:29
Try entering the BIOS (setup) screens at start up and reset the values there.

If you can see video on an external monitor your graphics chip appears to be OK. If the internal display abruptly stopped working I would suspect that you have disturbed the cabling to it somehow.

Without an external monitor do you see any video when first starting the computer?


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#3
June 16, 2011 at 06:08:46
i think he mentioned that earlier that he tried an external monitor and it did not work, thats whats making me ask if he overheated the laptop that could have caused damage to the graphics chip.

computers are a second home
NVIDIA GeForce
toxict51


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#4
June 16, 2011 at 06:50:38
toxict51

I understand what the original post stated. I also understand how some posters do not provide all pertinent information. If there is no video at all in the POST screens either with internal or external display, then there is some sort of major issue.

The poster indicates the laptop was working OK prior to changing out the hard drive and RAM. This would indicate the GPU was OK at that time.


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#5
June 16, 2011 at 08:08:22
umm yea i guess ur right about that if he cant get to the bios to reset it from there, there probably is another way to reset it.
Try pressing and holding down the Escape Key as you switch on the laptop until you see the F1 message. this should reset the bios values.
changing ram might be the issue could be that the motherboard could not support up to that much lets say it only has 256MB of internal memory and he added another 1GB. do u know the make\model of ur motherboard?like i mentioned ur motherboard might not have been compatible with the way u put ur ram in it

computers are a second home
NVIDIA GeForce
toxict51


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#6
June 16, 2011 at 08:35:06
Until Bill comes back with a response we can't go further than we have. I think the BIOS needs to be reset to defaults and the date and time corrected. If either the hard drive or the RAM was incompatible with the BIOS settings could require a reset.

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