No audio from TV only picture. Connection HDMI ethernet lead

Dell Xps 17 17.3" silver notebook (2.2 g...
April 10, 2012 at 05:24:55
Specs: Windows 7, i7-2670QM 2.2ghz. 8gb RAM
Hi to anyone reading. Thank you.

I have a Dell XPS17 about a month old and it's superb. I have been looking forward to hooking it up to my TV via HDMI as I've never had the option before.

The picture is fabulous, but after hours of reading Dell help pages, ensuring it's not the cable and tweaking every setting advised, still no joy in getting audio from the TV.

I've seen these features demonstrated on TV shows or ads, and people seem to just connect the HDMI cable and they are good to go.

I'm really being stupid and missing the obvious here aren't I? Any suggestions from someone more technical and knowledgeable than me?

My thanks and best wishes to anyone responding.

See More: No audio from TV only picture. Connection HDMI ethernet lead

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April 10, 2012 at 05:34:37
try this solution go to control panel
then go to sound, then in the playback tab ur tv should pop up make sure its set to HDMI only (or set ur tv to default right click on it and click set as default)

computers are a second home

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April 10, 2012 at 08:56:17
I agree with toxict51, you need to change the audio playback device setting to HDMI output.

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April 10, 2012 at 09:43:19
Dear toxic51 and riider, the problem is not yet solved.

It is a few hours since toxic51 replied to me and I have simply come back to the site to say thank you to him as any more delay would leave him feeling ignored. At the same time, I have just seen your comments riider.

First things first. Thank you both very much for giving your time and advice. It is genuinely appreciated.

I followed your advice toxic but in the process my laptop screen blacked out whenever I connected the HDMI lead to the laptop output. This time, no picture on the TV either.

I think what I have done is read help and support from Dell and Microsoft, plus the hard copy manuals of both devices for so many hours, I have gone cross-eyed and done something during all my 'tweaking' to alter settings which are causing this.

This is where things stand this minute. I shut down the laptop and turned of the TV. I then disconnected the HDMI lead at both ends. After a break, I re-connected the HDMI first, turned on the TV, selected the correct HDMI source, then booted up the computer.

Result? Black screen on laptop and nothing on TV. Tried to get my screen back up on the laptop but nothing worked. I disconnected the HDMI from the laptop and tried again. Still black screen!

So, I carried out a forced shutdown and after a minute booted up and there was my desktop in pristine condition.

First thing I've done is come here to say thanks. Your advice makes sense but I appear to have created an additional problem. One thing I can tell you both however, is that on Saturday night I did use a very similar procedure and set the TV as the default advice (green tick).

Sorry to have rambled on. I can be brief don't worry. Just please accept my thanks and after further efforts I will post my result here ASAP, tonight or tomorrow if I can.

Cheers guys from across the pond. We love you guys over here.

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Related Solutions

April 10, 2012 at 09:57:43
Generally you need to change the audio device for the hdmi. It may not be clear but there is an internal sound for your local speakers and headset. The HDMI audio is a different sound card. You have to set it to the default audio device. Be sure it isn't muted either.

Text, talk, drive...CRASH.

Hang up and drive @#$%^^

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April 10, 2012 at 10:34:44
Just right click on the volume icon in the "notification area" (lower right corner), then click "playback devices". Enable HDMI.

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April 11, 2012 at 01:29:30

Hello Guys. Not been to bed just 'geeking' the whole night through.

The good news is I've managed to restore whatever stopped me from getting the display on the TV and laptop as soon as I connected the HDMI lead, so I could now follow your instructions to the letter starting with the first one.

I followed exactly what you both said toxic51 and riider, although there was no sign of an HDMI setting. So as you suggested I set the TV to default.

Green tick default confirmed. Device HDCP compliant confirmed. Great.

I ran the speaker test for the TV. Result - SILENCE! I highlighted the laptop below and did the speaker test. Result - SOUND!!!

I then tried your last suggestion riider and right clicked the speaker icon, but when I selected "playback devices" it just opened up the player settings window again.

If you are reading jefro, I then started to try under the bonnet and opened the NVIDIA Console. There are signs of what you said, so I set the TV to link to the NVIDIA card. It has its own test and the result was just the same as Windows.

I think someone just stole the speakers right out of my TV! Thanks so much for your help guys. I don't expect any more, but if you have any other ideas I could try I would be well pleased to hear from you.

I gave you guys all scores. I wish I could have clicked on best answer. Thanks fellas.

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April 11, 2012 at 12:31:39
I also have Dell XPS17 laptop with 550M Nvidia card. I set it to HDMI 3D output resolution and connect it to Panasonic Viera 54" 3D TV using correct HDMI cable and correct HDMI TV input. Video is OK. I get no audio. Audio in the Stereo 3D test in Nvidia control panel works fine on my TV speakers. Playing video files recorded on Sony 3D camera using Nvidia 3D Vision video player v 1.7.5 results in OK video which seems to be 3D but no audio.

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April 11, 2012 at 12:59:14
Select default audio device. I can't make it any more simple unless I go there myself.

Text, talk, drive...CRASH.

Hang up and drive @#$%^^

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