No Audio Device Found

April 9, 2009 at 17:58:54
Specs: Windows XP home (32 bit), Intel core 2 duo E6300 / 4Gb corsair DDR2 800Mhz
Hey guys.
recently i installed new ram in my computer, i have listed it above... anyway after i started my computer up again i had no audio. i have tried installing new drivers but nothing will work. im using an on board sound card and i had Soundmax 5.1 before the ram was installed. but now sound max comes up witrh an error message, "No soundmax audio present. You cannot use soundmax control pannel". and when iTunes starts up i get an error, "iTunes had detected a problem with your audio configuration. Audio/Video playback may not operate properly"

it would be great if someone could help me. ive looked on other forums but none of the problems talked about are the same as mine.

Also i use this particular computer for recording bands :P so it is a problem

See More: No Audio Device Found

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April 9, 2009 at 21:00:43
Check that the audio is enabled in cmos/bios setup.

If nothing else, remove the additional ram and see if you get your audio back. For systems without XP pro X64 and/or a memory controller that supports memory swap it's best to keep total RAM to 3 gig or less. Otherwise the extra RAM conflicts with address space allocated for other functions.

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April 10, 2009 at 01:55:07
How do i check that the audio is enabled in cmos/bios setup???

sorry, im not real good with computers

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April 10, 2009 at 11:54:23
If it's on-board sound there should be an option to enable or disable it. It might be under something like 'integrated peripherals' but you'd need to look through the setup pages to find it.

The key to press to get into cmos/bios setup is usuall DEL, F1 or F2. The exact key should be indicated on the posting screen--something like "Press DEL for setup"

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Related Solutions

April 10, 2009 at 14:03:14
Look in Device Manager to see if any hardware has yellow or red punctuation marks by it.

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April 13, 2009 at 02:22:32
I had already tried looking in device manager. it comes up with digital modem lines for the audio, but not soundmax which is what use to be there.

It turns out that taking the ram out brings the sound back. im running on 2 Gb now and the sound is back and working fine. Im going to put the 4 Gb back in and try the Setup thing... i was wondering if there is anyway i can keep the 4 Gb in and getting sound? would it work if i bought a new sound card? cause ive been running the onboard one so far.

By the way my system is 64 bit compatible if that makes a differance to anything?

Could i just buy a 64 bit OS? and how much would i expect to pay?

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April 13, 2009 at 05:43:40
The OS is not the problem. Your motherboard may have a limit of 2GB of RAM or the RAM you bought may be incompatible.

All 32bit OSes have a 4GB RAM limit but use some of the RAM for internal operations. Additionally, integrated graphics can use more.

In short I don't think your problem is WinXP 32bit.

If you had posted some specs on your computer we might have been able to come up with more ideas.

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April 13, 2009 at 12:11:13
I thought it might be the ram. You're probably safe with 3 gig but I don't think you'll be able to configure the sound to work with 4. Here's the link from which I got the info:

(Why oh why oh why do those Asus pages always load so slow?)

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April 14, 2009 at 06:00:28
These are the System Specs (if you want to know more than tell me):

Motherboard: Asus P5V-VM DH

Processor: Intel Core 2 Duo E6300 @ 1.866 GHz

Type : Intel Core 2 Duo
Internal Specification : Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
Model Number : E6300
Codename : Conroe
Revision : B2
Technology : 0.065ยต
CPU ID : 6.F.6
CPU IDEx : 6.F.6
Microcode : MU06F6CB

Ram (original): 2x1Gb modules DDR2 @ 533Hz (not sure of the brand, but it says "pq1" & "MEABR423LA" on it)

Ram (purchased): 2x2Gb modules Corsair DDR2 @ 800 Hz

When i only have one ram card in it only runs at 266 Hz

Another problem i have found with the ram is that when i put the old ram in again and turn on the computer i get no display on the screen.
i guess it doesnt send a video signal???

OS: Windows XP home edition 5.01.2600 (32 bit) service pack 3

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April 14, 2009 at 10:01:07
Your RAM sounds like it is overclocked 533. Check the specs and set the RAM manually. You may need to adjust the RAM voltage as well as the other specs.

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April 14, 2009 at 13:49:31
You had asked if perhaps a PCI card would work where the on-board wouldn't. Most the problems with the 4 gig interfering with hardware are with the video card. If 'no sound' was also a symptom you'd think it would be more widely reported. Anyway, maybe a card would work. There's really no way to know unless you try it. I think though you're not going to get the full benefits of the 4 gig with the 32 bit XP you're running.

You say with the old ram you're getting no video. Does that mean you think the system is booting up with no video or is not booting up? You had mentioned previously that installing the old ram fixed the sound problem so it must have been working then. Maybe the ram is damaged.

Can you install just one of the new 2 -gig sticks? If that works try adding one of the old 1-gig sticks for a total of 3 gig.

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April 14, 2009 at 14:06:21
I don't believe the problem is with the amount of RAM. You should be able to install 4GB of RAM. However, there can be compatibility issues with your RAM. For one thing you are running 800. Below is an excerpt from your manual.

2 x 240-pin DIMM sockets support up to 4 GB of DDR 2 667/533 unbuffered non-ECC memery.

While 800 should be backward compatible that may not be the case. You should also manually configure the RAM settings in the BIOS, incliuding but not limited to the Voltage setting.

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April 15, 2009 at 04:43:14
Sorry. i didnt explain the video problem properly. when i put in the old ram the computer boots up, but with no video. so im not really sure if the sound works with the old ram in... i havent left it on to listen.

i am able to get sound and video with one of the new cards in.
but not both

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April 15, 2009 at 04:45:26
Are you saying that i should buy a 64 bit OS???

i have no idea how to clock down ram etc...

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April 15, 2009 at 05:51:42
I am not saying anything about the OS. What I pointed out was the RAM you bought is probably 533 that is set to run at 800. In order to get the chips to run faster the voltage settings are probably calling for a higher than 2.5V setting.

There should be an advanced/manual memory selection in the BIOS settings. That is where you would find the settings. They may also be grayed out but readable when set to auto.

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April 15, 2009 at 12:20:51
So using the old ram gives you a blank screen, using 2 gig of the new ram gives you sound and video and using 4 gig of the new ram gives video but no sound?

I'm only going by the Asus page and other references I've come across dealing with the 4 gig ram problem. Your motherboard obviously can accomodate 4 gig but 32 bit XP can't properly allocate resources. If I were you I think I'd stick with 3 gig, which should avoid the problem. But if you really want 4 gig you should probably upgrade to x64 XP or Vista.

Even if a PCI card were to fix the problem you'd still be stretching your XP to its limits with 4 gig.

I was going to take another look at the asus page but due to 'traffic volume' it wouldn't load. Here's another discussion of that problem:

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