Solved New Win 7 toshiba laptop screen dimmed on waking from sleep

May 13, 2012 at 20:43:18
Specs: Windows 7, 4 gig
Product is a new Toshiba Satelite L755D-S5109, Part Number PSK32U03P00X
When coming out of sleep or standby mode the screen will not brighten
Images are very dim and cannot be read
Manual brightness settings do not brighten the screen
Changing power saver level to highest settings have no effect
Rebooting fixes it every time

See More: New Win 7 toshiba laptop screen dimmed on waking from sleep

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#1
May 15, 2012 at 03:47:20
Could be a graphics driver issue so try re-installing that (you can download latest version from Toshiba support website: http://www.csd.toshiba.com/cgi-bin/...

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#2
May 15, 2012 at 06:58:09
✔ Best Answer
If it still has it's original Toshiba software installation on it, it should NOT do that.
Contact Toshiba.

If you have installed just Windows 7 from scratch on it, that may NOT work correctly until AFTER you have loaded the main chipset drivers for the mboard.

There is no need for it to go into Standby or Hibernate mode when it's plugged into the AC to DC adapter. You may be able to set your Power Options in Control Panel for it to NOT go into those modes when that is plugged in.
You can set the Monitor in those settings to turn off after xx minutes of inactivity. There should be no problem getting your display to come back after that has exceeded the time specified.


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#3
May 15, 2012 at 07:04:46
'Product is a new Toshiba Satelite L755D-S5109'
Why not just take back the laptop and demand a new replacement one...it should be under warranty and you wouldn't want to keep a lemon.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#4
May 15, 2012 at 12:12:45
If you DO exchange the computer for another one....

If you have any personal data on the computer you DO NOT want to lose that you can't easily install again, copy it to elsewhere, or make backup files for it it if that applies and copy them, to elsewhere, such as to a flash drive, CDs or DVDs, or an external hard drive.


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#5
May 17, 2012 at 11:22:58
Thanks Phil, I look at doing it.

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#6
May 17, 2012 at 11:33:42
Thanks everyone, I will try your suggestions before taking it back to Best Buy and asking for a new one., I keep thinking that a Toshiba update will come along soon and fix it.

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#7
May 17, 2012 at 11:39:19
Just don't let the Geek Squad get their hands on it!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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