New router installed now payment machine not working

September 12, 2017 at 00:09:47
Specs: Android
We have had a new router and now my card machine wont work should I put it back in the old router for now then ring the credit card company. Open reach connected the new router up?

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#1
September 12, 2017 at 00:20:46
It could be that the card machine is linked to the MAC or IP address of the router for security reasons. I would contact the company immediately for support.

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#2
September 12, 2017 at 04:03:39
Please note that the credit card machine typically does not have the ability to connect and verify as fast as say your laptop or phone so see if 5 minutes extra will let it connect and verify the connection. I have seen this with some terminals.

You have to be a little bit crazy to keep you from going insane.


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