New Netbook is extreamly slow and very choppy! Please Help?

Gigabyte / H55m-s2v
July 8, 2012 at 23:38:33
Specs: Windows 7 Profesional SP1, 1.66 GHz / 2024 MB
I recently purchased a Dell Inspiron mini 1018. And now about 3 months later it is very slow and choppy. It's boot time has gone up from 40 seconds (when it was new in the first month) to about 5 minutes (now). I have tried removing most of the 3-rd party software, I have removed most of the files I put on there, and after all that it is still slow and almost useless to me. Even in the browser (Google Chrome and Sometimes IE) it hangs just from a single tab open (even with just a little google search)

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July 8, 2012 at 23:49:50
Try clean boot by disabling non Microsoft services and start-up items in MSCONFIG.
Did u try safe mode?
I suspect software fault so another possible reasons are bad OS & viruses.

You know the real meaning of peace only if you have been through the war.

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July 9, 2012 at 03:11:37
Thanks for the quick reply.
You say, bad OS, what do youy mean by this. Could it be corrupt system files or a registry issue? What should I do?
I have started in safe mode, and tried msconfig, both helped but it is still a very laggie machine. I hav already scanned the sysytem for viruses, spyware, malware ect.
Please help!

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July 9, 2012 at 06:11:59
If it ran acceptably when you 1st got it, the problem is most likely infection, or you simply put too much stuff on it. A netbook is not a notebook & it shouldn't be treated like one. It should be used for surfing the internet & little else.

Did you read any reviews before you bought it? I found the following comment at

"Users will notice that the Mini 1018's performance is not up to par. The combination of Windows 7 Starter and the insufficient 1 GB of RAM seem to overwhelm the netbook, evidenced by how windows opening up and loading times are too slow and contribute to a choppy performance."

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July 9, 2012 at 06:15:12
Install Process Explorer from Microsoft to see what is running and using resources in the background.
Scan with Malwarebytes to double check for an infection.
If you are using Norton or McAfee as your antivirus program, GET IT OFF THERE!! Do yourself a favor and use Avast free version. Remember that both of the above bloatware require downloading their uninstallers in order to completely remove them from your system.

You have to be a little bit crazy to keep you from going insane.

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August 1, 2012 at 06:31:08
Hi Hitman7987

My name is Ananya and I work for the Social Media and Community Team at Dell. As you have mentioned that you have tried booting in safemode and did msconfig as well but that didn`t help alot so please try running diagnostics as well . At dell logo start tapping F12 3-5 times and it will take you to the advanced boot options from there select Diagnostics and hit enter and then it would test all the hardware components on the system as this could be a issue with Hard Drive , Incase you get any error please let us know .

Glad to assist you!

Thanks and regards
Dell Social Media Responder

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