Solved New Motherboard, no sound at all

December 13, 2014 at 21:10:08
Specs: Windows 7, i7 8
This is a new build with an ASUS Z-97A motherboard.

Can someone post steps or links to sound drivers for this mobo we can try?

Built it today and everything works great except there is no sound at all. headphones won't work, speakers won't work, nothing is muted, just no sound at all.

Suggestions?

The pins the HD Audio connects to are very very tight. Is that normal? That's the only odd thing I can come up with.


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#1
December 13, 2014 at 21:39:59
Go into the bios and make sure the onboard sound is enabled.

Here is where you can find the sound driver if the sound is enabled but no driver installed.

http://www.asus.com/ca-en/Motherboa...

To err is human but to really screw things up, you need a computer!


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#2
December 14, 2014 at 06:30:40
How can I tell if a driver is there but not working? The sound is enabled but I'm not sure what to look for driver wise.

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#3
December 14, 2014 at 07:30:36
✔ Best Answer
The sound drivers are on the disc that came with the motherboard or you can get them from the link provided by HopperRox, or directly from Realtek. I don't know what you mean by "HD Audio connects"? Your board has the typical rear audio ports plus a front panel audio connector that need to be plugged into the front audio ports on your case. There's also a digital audio connector that connects to the supplied S/PDIF bracket that should be placed in one of the slots in the rear of the case. It's all detailed in the motherboard manual. See page 1-30.

http://dlcdnet.asus.com/pub/ASUS/mb...

To check to see if drivers are installed, look in Device Manager in the Control Panel.


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Related Solutions

#4
December 14, 2014 at 14:56:21
Most HD sound have programmable jacks. Enter the Realtek HD audio manager (Orange speaker icon) and select the appropriate jack/ and set it/them. You MUST actually click on the setting button, even if it is already showing correctly. This is because the jack can be programmed to perform several functions.

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#5
December 14, 2014 at 18:49:56
Also any speaker, microphone, headphones, etc. that are plugged in while the computer is turned off will not be automatically set up by Windows but those plugged in while Windows is active will be detected and it will ask you what you just plugged in. You select Speaker, etc. and it is set up for you.
This is counter intuitive for most who build machines where all other components must be plugged in before the machine is turned on. There are ways to manually set up the devices but this method is easier and you do not have to go looking for the right place to start the set up.

You have to be a little bit crazy to keep you from going insane.


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#6
December 14, 2014 at 20:33:04
Installing the driver was the key. I thought when I clicked "install all" (or something like that) it would be ready to play from that moment forward. It was not. Not sure how the audio got left out of the initial download, but none the less,.. we have it working now.

Thanks for your help!


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#7
December 14, 2014 at 21:34:26
If you select a best answer it will close off this question. Glad it's working for you!

To err is human but to really screw things up, you need a computer!


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