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new install from cd problems

Microsoft Windows xp home edition w/sp2
April 13, 2010 at 14:42:46
Specs: Windows XP
i think my os id curupt so i've been trying to do a complete new install from cd.
but each time i try to do this i get the error "the version on the disc is older than the version on the computer"
what is going wrong

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April 13, 2010 at 15:13:55
For one thing, you're not doing a "complete new install"...if you were, you wouldn't see that message. And the message itself should be pretty self explanitory. You're apparently trying to install an older version of Windows over a newer version.

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April 14, 2010 at 03:52:00
its the same windows cd that i bought from currys
my pc won't even let me do a factory reset

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April 14, 2010 at 07:06:00
Start the computer and put the cd in. Reboot. Make sure the cdrom is the first listed boot device in the bios.

Error message:
The cd may be the same used to install your OS the first time but it sees all your by booting off the cd rather than your hard drive you wont get that message.

Have you tried doing a repair install yet?

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Related Solutions

April 14, 2010 at 08:21:38
not done a repair install as i don't know how to
when it comes to the inside hardware/software of a pc i'm totally lost

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