New hard drive not being reconized

September 20, 2011 at 16:49:32
Specs: Windows XP
My hp dv9620us hard drive crapped out on me. So I went and bought a replacement for it. Same exact one that had been in there, just new. It came in today, I swapped them and went to load Windows 7 and it tells me, "No drives were found."

I have no idea whats wrong. I'm not the most computer tech type but I thought I could handle this. Now, my old hard drive is completely done, when I used to turn it on it would just say replace hard drive then turn off. I do not want or need anything from the old one, it did run Vista if that makes a difference.

I just want my new one to work and be able to load Windows 7. PLEASE HELP!!

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September 20, 2011 at 21:18:27
Check the power and signal cables, and try a different set.
Reset the BIOS to defaults.
Try the drive on another system as a second drive and see if it is recognized, if not the return it for a good one. If it was a Seagate, try a Western Digital drive, I have had better success with those.

You have to be a little bit crazy to keep you from going insane.

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September 21, 2011 at 04:35:37
Hi Calbear, you mention both Windows xp and 7 os's.

Possibly you need to partition and/or format your new hard disk.

If your pc is not booting, you will need a bootable cd (windows ?? installation) which may have facilities to do this.

As a matter of interest, where are you located? I am in Hammersmith,West London.

Good Luck - Keep us posted.

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