New hard drive Doesn't show until hit F1.

December 20, 2010 at 15:26:24
Specs: Windows XP, Celeron2.4/1.5gb
Installed new WD160 PATA drive in older dell 2400 .Got xp to go on and works if I hit F1 after it beeps and says no drive. Shows drive in setup, just doesn't boot drive on start without hitting F1 after beep. Think everything is set to Auto in setup menu. Drive, and rest of computer seems to work fine after the F1.

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#1
December 20, 2010 at 15:36:18
Watch the POST screens to verify the 160GB drive is recognized by both the model and the FULL capacity. Your BIOS may not be 48 bit LBA compliant. If that is the case then using the drive will eventually result in data loss or corruption.

Depending on what chip set is on your motherboard you may be able to install a patch from Intel that will address the issue.

If the POST screens only show a capacity of 127/137GB then post back for more help.

If the full capacity does show your problem may be the BIOS needs more time to identify the drive. There may be a setting in the BIOS (setup) screens to increase the seek time for your drives.


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#2
December 20, 2010 at 15:39:03
Have you jumpered your hard drive correctly?
Does your BIOS setting reflecting your hard drive jumper setting? Dell recommend using Cable Select (CS).

Are you sure that you have set the IDE device to its correct state in the BIOS?
Your problem indicates that may be it isn't. Check both the "Drive Configuration" .
and "Boot Sequence" settings and make sure they are correctly set.

Which IDE device is the error message implicating?
Can you give us the exact message output?
Also is that a Dell Dimension 2400?
If it is then it is 48 Bit LBA compliant and should work correctly with hard drives greater than 137GB.


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#3
December 20, 2010 at 16:39:13
dell dimension 2400 . Exact message: Primary drive 1 not found .Setup utility shows primary drive as WDC WD1600AAJB 00J3AO, drive type;auto, Capacity 160GB. Drive sequence 1. systen BIOS boot device. Boot sequence Hard disc drive c. Hooked up new drive same as old WD40 stock drive from dell. removed old drive completely as it was failing. Installed xp from back up disc. Runs fine after press F1 to continue, and shows 149GB on drive c in My Computer.

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#4
December 20, 2010 at 16:53:51
mosaddique seems to know that model is 48 bit LBA compliant. That said, Windows XP SP1 or greater would see the full capacity anyway but you would eventually experience data loss or corruption. What matters is how the hard drive is configured in the POST screens that show at start up.

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#5
December 20, 2010 at 18:30:57
Have you jumpered your hard drive correctly?
Dell recommend using Cable Select (CS) jumpering.
Does your BIOS setting reflecting your hard drive jumper setting?

advertised disk space is almost always higher than the disk space reported by the OS.
Hard drive manufactures treat 1GB as one billion bytes, while the operating system calls it 1,073,741,824 bytes (1000 * 1000 * 1000 vs 1024 * 1024 * 1024).
Thus the actual OS reported value of 149 GB is about right.

As for 48 Bit LBA, so long as your XP is at SP1 or later you should be fine. However, if you ever installed XP Gold (i.e. without any SP) then you will run the risk of loosing your data.

Primary drive 1 not found
This error suggests that you have set both the master and Slave IDE device to auto in your BIOS and yet you appear to only have 1 Hard drive.

Dell is funny in that, unlike other systems where not having a hard drive equipped and having the BIOS set to auto results in no error, Dell treat it as an error condition as they expect to see a hard drive equipped and are not seeing it when trying to detect it. F1 is like saying "ignore the error and continue" and this is also why your system is working OK. There is no REAL fault just a Dell quirk.

Go into your BIOS and disable the second IDE device and your problem will disappear.

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When everything else fails, read the instructions.


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#6
December 21, 2010 at 06:15:09
THAT DID IT... THANKS

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#7
December 21, 2010 at 08:50:10
You are most welcome. Thank you for the feedback.

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When everything else fails, read the instructions.


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