new gateway desktop isnt working

February 5, 2010 at 20:17:16
Specs: Windows 7
my brand new gateway keeps doing this thing where the computer itself stays on, but the monitor keyboard and mouse stop working. and it does it every 30 mins-1 hour... should i just take it back? also... the fan is messed up too, it makes grindng noises

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#1
February 5, 2010 at 20:39:32
bump


bumpitty bump bump


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#2
February 5, 2010 at 20:47:57
"should i just take it back?" yes

larry


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#3
February 5, 2010 at 20:50:28
The monitor turning off and the mouse and keyboard may be in the power settings in the control panel. Make sure the setting for putting the monitor to sleep are set to a longer time or never, same thing for the mouse and keyboard. If they are usb it maybe that the usb is going to sleep. That you may figure out and to me is not to a reason to return it. The fan on the other hand should not be making noise that you are describing. Since it is new and you have a GRINDING sound I would, unless you want to replace the fan yourself. Hope this points you it the right direction. Good luck, RSG

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#4
February 5, 2010 at 22:10:29
Take it back.

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