New case, video card not working

March 3, 2009 at 08:42:34
Specs: Windows XP, AMD Athlon 64x2 3800
OK, I got a new case and I had a friend swap everything out of my old case into my new one. After putting everything in, we tried to boot up the new system but no video was showing up. After re-seating the video card, it worked.

I've been using my case for the past two days and last night my screen randomly froze. I shut down my computer and the video wouldn't turn on. I went to bed and then this morning when I turned on the computer, it was black. So I re-seated the card and now I have video again.

My video card seemed a little warm after only using it for a couple minutes this morning as I tried to figure out why my internet wouldn't connect. But although this is a new case, it's the same hardware, except for some new RAM. How can I stop this problem? What could it be? We assumed maybe the card didn't sit in my new case right. Any ideas?

My video card is a GeForce 7300 GT and my mobo is ASUS M2N-SLI Deluxe, if that helps.


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#1
March 3, 2009 at 08:45:40
Since it's a new case, it could be overheating, but it sounds to me like it just isn't seated securely. Make sure that you used the motherboard standoffs that came with case, to ensure the motherboard is at the proper height. Also remove the card, blow any dust out of the slot, and re-seat the card.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

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#2
March 3, 2009 at 11:19:39
Obviously your friend did something wrong. RTAdams89 may have hit on the problem - the height of the motherboard standoffs. If they're too short, the video card (or any other card) won't fully seat in it's slot.

What did you gain by swapping the hardware into a new case? Just a prettier case?


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#3
March 3, 2009 at 15:23:53
When you say the height of the motherboard, do you mean how far it comes off the wall of the case? Or where it's positioned on the case? It looks and feels like the video card fits in the slot fine, but the only thing I noticed was it seemed slightly saggy at the corner not connected to anything. I today decided to skip the plastic latches the case has and screw the card in place. Maybe that will help.

My old case was falling apart. The side door wouldn't stay on and the wires connecting to the 'on' button had ripped off. I had to touch the wires to the metal sensors behind the button in order for it to work so I could start the computer. It also had green neon lights all over it which were kind of cheesy and only worked properly half the time. This is my new case: http://www.newegg.com/Product/Produ...


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Related Solutions

#4
March 3, 2009 at 20:23:04
These are two types of standoffs. They need to be the proper height plus they must only be installed in the mounting locations. If you have one installed where should be none, it may short out the underside of the board.

http://70.169.170.235/acatalog/SCRE...

http://www.dansdata.com/images/llpc...


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#5
March 3, 2009 at 20:26:06
Using a screw instead of the plastic clamps is a good idea. I've seen many times where a slight bump (especially with a heavy graphics card) will unseat the card when only the plastic latch is used. Additionally, nothing should be "saggy". The motherboard should be securely, and evenly attached to the case.

-Ryan Adams
Free Computer Tips and more:http://RyanTAdams.com

Paid Tech Support: Black Diamond


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