|New Canon PIXMA mg5420 will not print from printable coupon websites. I did not have this problem with my old HP printer. This printer has 2 paper trays, the lower holds letter & legal & the upper 4x6 photo paper. When trying to print coupons I get an error message "support code 1007"|
there is no paper in the cassette (upper). I have used Safari, Firefox & Chrome but the browser makes no difference. I have uninstalled & reinstalled the printer driver from "coupons.com" website. Finally, I cut paper to fit the upper tray, selected 1 coupon & hit print. It printed a miniature coupon which will not be accepted by the store. I am running OSX 10.8.5. Appreciate any help you may offer.