New Build Crashes When Burning a DVD data dis

September 13, 2009 at 05:47:39
Specs: Windows XP Pro SP 2, AMD Phenom II 955 Black AM3/ 2X2 GSkill
I just built a new pc for the first time...( Asus Crosshair III Formula MB
AMD Phenom II 955 Black Edition 3.1 gHZ
AM3 socket
Seagate Barracuda 1TB HDD
Silverstone 700W PSU
Plextor PX-880SA DVD Writer 16X
ATI Radeon 4850 Graphics Card (Powercooler)

I had it up and running fine with Windows XPPro SP2...the only thing i really did in BIOS is CPU Level UP....

I am a photographer and my camera creates large CR2 files which, when converted, become 60MB TIFF files...about the only thing i am using computer now for is image editing (Photoshop CS3)

so i go to burn data disk using Roxio Creator 10ce....maxing out the 4.7gb storage capacity of each dvd....i am transferring some of the TIFF files to DVD to send to a client... put 200 or so images onto disk requires about 4 DVDs.

first 3 dvds burned without problems...halfway through the 4th blue screen came up and said something like "if this is the first time you're seeing this screen, restart your computer" ....went on to say "if that doesn't work, press f8 to go into safe mode"..and a bunch of other stuff...

i can restart...and it loads windows xp all the way to screen that has "administrator" icon...and is stable soon as i press administrator....for a brief 2 or 3 seconds it displays the message "loading personal settings"....and then almost immediately...goes back to that blue screen...

from other posts i can guess perhaps my hdd and multi-drive are on same channel...and that it's overloading the rail...i really have no clue and am learning...

i just hope it is fixable but don't know where to start troubleshooting...any advice?

also...i can's not tripping the surge is simply "refusing to go past login screen"...and if i hit ask me to install floppy which i don't have (by the way, i slipstreamed the sata hdd driver onto a blank cd and made it a boot disk using nlite)...

i'm in over my head at this point...please help..thank you in advance - ed

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September 13, 2009 at 06:04:55
the only thing i really did in BIOS is CPU Level UP....

I would suggest you go back into the bios and undo this. You can't just overclock the cpu without adjusting other settings too. Without knowing what the error message said, it's kinda hard to nail it down. You may be overheating the cpu and it's shutting down to protect itself. Try this first and post back.

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September 13, 2009 at 07:37:52
You built pc without floopy drive? It's very important to have one.

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September 13, 2009 at 07:47:03
"the only thing i really did in BIOS is CPU Level UP...."

I agree with grasshopper. There are numerous settings that need to be tweaked when "one-click" solution will EVER be able to compete with good ole fashioned know-how. And if you don't know how to do it right, don't do it at all. Leave all the settings on default.

"from other posts i can guess perhaps my hdd and multi-drive are on same channel...and that it's overloading the rail"

Channel & rail are two completely different things but I doubt either one of them are being "overloaded"

"and if i hit ask me to install floppy which i don't have"

I'll never understand why no one installs floppy drives anymore. I know they're seldom used but they're less than $20 & there are still times when they're needed.

We need to know the entire error message that's on the blue screen.

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September 13, 2009 at 13:20:35
hey thanks guys...just got in from church...will try undoing cpu level up ( my understanding from reading the description text to the right of that option was that it would only "optimize" not necessarily increase unsafely)...ii'm still curious to know how 4 of 5 disks wrote smoothly but 5th didn't....i guess it took that long to heat it up real good...but i'll be back...thanks for the quick responses

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September 13, 2009 at 13:56:30
ok...i reset to default settings...saved configuration and exited...when it rebooted the first time...same thing...aministrator...then the blue screen, as usual, flashed for a millisecond (couldn't read it even though eyes were fixed waiting...all i could see in the flash was top line "if you're seeing this screen for the first time, try restarting your computer..." (i immediately recognized that line so my eyes went down to the next line...something like "pfn_list corrupt"...then black screen...literally a millisecond)...when it restarted the second time...same millisecond flash..this time i only saw something like IRQ_list corrupt..then black screen...restart automatically...third to admin icon welcome screen....clicked administrator....and the "loading personal settings..." message appeared and locked....only way to make progress was to manually shut down the computer by pressing the on/off button for 4 seconds....4th time...not even the welcome screen....but the following immediately appeared and stayed on (black screen with message: Windows could not start because the following file is missing or corrupt: \Windows\System32\Config\System...You can attempt to repair this file by starting windows setup using original setup 'r' at first screen to start i do this...i forgot to mention that i partitioned the hard drive 250gb/ i correct in thinking that, at least hopefully, that step might have saved my important files and that it is asking me to reinstall windows xp pro and the other apps (later of course) other words...does it sound like i am on the right track and should be thankful i was at least wise enough to partition the drive

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September 13, 2009 at 14:01:04
by the way, the exact text next to the cpu level up option reads [CPU Level UP] When CPU level up is enabled, FSB frequency, CPU ratio, voltages, and memory parameters will be optimized.

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September 13, 2009 at 14:03:35
Is this your PSU? If so it has ample 12V current.

I would say the burner itself is overheating. If you need to perform that much burning at once perhaps you should install a second one.

You could also try burning at a slower speed.

The other comments concerning overclocking have merit. Monitor your temps in real time.

Boot to the BIOS screens and enable a setting called "reset configuration data" for ONE boot cycle into Windows and then set back to disable.

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September 13, 2009 at 21:44:44
thanks psu is dang similar...but it's the strider series ($20 cheaper)

i did notice that typically the drive would write at slower speeds 7.1....8.28...etc...with line above saying maximum target 16X

thanks i will try "reset configuration data"

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