Nero cd burner 6 Troubles

May 31, 2010 at 09:46:50
Specs: Windows XP, 496
I have windows media player that I used for CD burning etc. Now when I try to burn a CD the windows media player has Nero Express 6 loaded for burning. When I try to burn a CD I get a message that says "You have to be an administrator to use Nero Fast CD burning plug in." I cannot remove the program on the add-remove control panel because it is not there. If I do a search for the Nero there are all kinds of files, but the uninstall file is empty. What to do?

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#1
May 31, 2010 at 15:35:28
Higher versions of Windows Media Player have CD burning capability built in - that support may be provided by Nero Express software. (Nero Express software is reduced featured software commonly included free with some new burner drives.) If Nero Express is built into your WMP version, since the support is built into WMP, Nero wasn't installed separately, there may be no un-install for the Nero Express software.
What version of WMP are you using ? Click on About in WMP to find out if you don't know.

If you don't have administrator privileges for your user, you can't use certain programs that require that you do have those privileges.
Or - sometimes when software is installed you are asked whether you want - only the user who installed the software to be able to use the software, or - you want all users to be able to use the software; in the former case, only the user that installed the software can use it, regardless of whether other users have administrator privileges.

Does your user NOT have administrator privileges ?


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#2
May 31, 2010 at 16:51:27
Thank you for your reply. The version is Nero Express 6. I am the user, the owner of the computer and therefore I assume, the administrator. For the last 3 years or so I was having no problem burning CD's that came with the built in WMP. Without warning, several months ago, I all of the sudden had Nero Express 6 for a CD burning program. I did not load the Nero program and have no idea where it came from but assumed that good old Microsoft had sent it with an automatic update.
Thanks, Duane

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#3
June 3, 2010 at 16:28:46
"I am the user, the owner of the computer and therefore I assume, the administrator."

You would have administrator privileges (rights) by default for your user, in that case.
You can check for what user has what rights in Control Panel - User Accounts .
Is there more than one person using your computer - more than one named Windows user, besides you (and the Administrator user when you boot into Safe mode) in Windows?
If there is more than one user, as I said above, sometimes when software is installed you are asked whether you want - only the user who installed the software to be able to use the software, or - you want all users to be able to use the software; in the former case, only the user that installed the software can use it, regardless of whether other users have administrator privileges.
If some other user installed the software, Nero may have to be Un-installed in Add or Remove Programs in that user's profile, then, if you want to use Nero yourself, it MAY be possible to install it such that all users can use it.

If there are no other users, then someone may have tried to install the Nero software in your user profile but it didn't install properly. Is that possible?

Have you changed which WMP version you have installed?
Which WMP version do you have?
On a computer I have with XP with SP3 updates installed, WMP is version 9.x by default, and there is no listing for Windows Media Player in Add or Remove Programs in Control Panel.
If the WMP version was updated, there would probably be a listing for Windows Media Player in Add or Remove Programs in Control Panel.

"I did not load the Nero program and have no idea where it came from but assumed that good old Microsoft had sent it with an automatic update."

Nero MAY have been included in a non-default newer version of WMP if you (or someone else who uses the computer) deliberately upgraded the WMP version yourself, but otherwise, it would NOT be installed via an automatic update.
.......

As a last resort. you could
- go to the Microsoft site and search for this in the search box upper right:
Windows Installer Cleanup Utility
Download it, install it, run it.
Delete any entry in the resulting list for Nero.
Reboot.
That MAY cure your problem, BUT you MAY have to install WMP again -
Un-install it first if it's a newer version listed in Add or Remove Programs,
- or if it isn't listed there go to Add or Remove Programs, Add / Remove Windows Components - click on the box beside WMP to remove the checkmark, click on Next. etc.,
reboot,
(this MAY require that you have and insert the XP CD)
go to Add or Remove Programs, Add / Remove Windows Components - click on the box beside WMP to insert the checkmark, click on Next. etc.

or install a newer version of it.

WMP versions are available on the Microsoft web site.



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#4
June 4, 2010 at 13:26:21
Go here - http://www.nero.com/enu/support-ner... and download the Nero Burn Rights software and run it. it will let you use Nero without having admin rights.

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