Need to retrieve data from faulty HDD

December 7, 2009 at 11:38:24
Specs: xp
I have a removed my hardrive from my old laptop which died on me. I have put it ina usb case and have tried to access the info on it but i cant. It powers up, and it makes the laptop beep and and load the software for it (usb to ide drive) but it wont register it and i can't access it. There is no sign of it in device manager etc.
How can i get access to the infomation on it?

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#1
December 7, 2009 at 13:01:08
Not all laptop hard drives can be put in a usb case and run. It might need external power.

You won't be able to boot from it either.

You need to boot to some OS on a computer and use the disk tools to mount or give it a drive letter.

We don't even know if the usb case is working do we?

Playing to the angels
Les Paul (1915-2009)


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#2
December 8, 2009 at 02:07:23
this case will run without external power. the drive spins up and the green light come on to show that it has a connection. My new laptop which im connecting it to via the usb shows a new device connected and loads the required software but won't show the device!
have tried the case with other drives and works ok.
no need to boot from it just access some files on it.
what disk tools would i use to mount it? im not very upto date on thses things. if it helps the old computer was running xp pro and the new laptop im using to try and extract the info is vista 32 bit home premium.
thx

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#3
December 8, 2009 at 13:13:27
"have tried the case with other drives and works ok." Well that does show that the case is good. You still should not use a hub unless it is powered. Just because other drives work still doesn't mean that your old drive is fully supported.

For tools the place to start might be the maker of the old drive. The OEM's make tools but not all work from usb. Normally windows apps can work but older dos type will not support usb.

Starting to sound like the drive is bad.

Playing to the angels
Les Paul (1915-2009)


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Related Solutions

#4
December 8, 2009 at 15:33:52
Look for the drive in Disk Management. Device manager should show the enclosure as a USB device.

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#5
December 9, 2009 at 14:45:00
Kevin, this is a laptop drive, and the OP already stated the drive was inserted into a USB enclosure.

LIR


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#6
December 13, 2009 at 08:42:21
hi guys. thanks for all your help. checked the drive itself and found that it had a 'jumper select' on it. Wasnt expecting it for a laptop drive and it was covered by a sticker so didnt see it at first! set it to slave and bingo! Access granted!!!
cheers for all your help.

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