need to back up broken hard drive

June 15, 2011 at 03:11:35
Specs: Windows XP
my acer netbook is showing that it cannot find the hard drive, it has to be sent back for repair/replacement but they said I need to back up the hard drive to save the information. Help please!

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#1
June 15, 2011 at 04:57:31
It's hard to backup a drive that doesn't work. Do you need anything on the drive? From this point on, do regular backups of the data you want to save.

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#2
June 15, 2011 at 05:11:38
I need to save a very small amount of documents that were completed after the last back up and a few photographs. The Acer helpdesk suggested taking it into a computer shop and getting them to do it, but I wanted to avoid that hassle if I can. I have an external hard drive that I use for back ups.

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#3
June 15, 2011 at 05:21:39
You state that it's a netbook. Is it, or is it a notebook. A netbook uses an ssd or solid state drive. A notebook can use a Sata or Ide drive. Either way, it's hit or miss with trying to recover data on a bad drive. If you can redo the documents and duplicate the photos, I wouldn't be concerned. Data recovery is very expensive at a shop.

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#4
June 15, 2011 at 05:25:19
thank you for your advice. It is an Acer Aspire One Notebook.

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#5
June 15, 2011 at 06:50:19
Then you have a CD drive? If so, try using a live version of Linux to boot the notebook and see if you can access the hard drive in that manner.

Live versions of Linux install to and run from, a CDR or DVDR. Linux puppy is small and fits on a CDR or there are versions that can be placed on a USB device.

There can be many reasons why your notebook isn't finding the hard drive. One of which, of course, is that is has died.

Has the notebook been dropped recently?


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#6
June 15, 2011 at 07:00:42
Thanks. No I dont have a CD Drive on my machine. I personally think it is dead and have read of a few people having a similar problem with this Acer model. It wasnt dropped but simply gave up having been moved from one table to another then restarted!

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#7
June 15, 2011 at 10:00:09
Then try Puppy Linux on a USB flash drive.

You have a netbook then.


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#8
June 15, 2011 at 11:21:17
As another option, if you can remove the hard drive from the notebook and insert it into an external enclosure with a USB cable attached, you could then plug it into a USB port on a working PC and (unless the notebook hard drive is totally trashed) get your files by dragging & dropping them to another drive or the desktop on the PC. External enclosures aren't very expensive ... you could probably get one at Newegg or Meritline for under $20.00.

1 Corinthians 15:3-4


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#9
June 15, 2011 at 11:28:27
"As another option, if you can remove the hard drive from the notebook..."

Be aware, that if you do this, you'll likely void any warranty that may still exist for the machine. If there's no warranty, then there should be no problem in doing this.

"Channeling the spirit of jboy..."


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