|Yikes! Caps off, caps off|
I can't speak for the shop and I've never worked with a cutter but I remember how slow some of that old stuff was when it didn't have enough ram. I'm mainly talking about internal ram the cutter may have. It could be it's new enough that the ram isn't a factor.
I assume you have the manual for it but here's some setup info:
You're not really green until you're soylent green.