Need help over my external Hard DrIVE

June 25, 2009 at 09:48:24
Specs: Windows XP, 512 / 1024
oKK, so my wd 500gb external harddrive worked fine.. I have a lot of important files up there, a lot of them.. Everytime I logged on to it '(Local Disk [f])MY BOOK..'..
Now every time I try it.. To laptop and to the PC it goes just "Local Disk (F:)" and when I go inside it's empty, like the data is gone all of the sudden.. When I click properties
it says capacity of disk 10MB..
I tried CHKDSK /f /r and etc.. But nothing worked.. Please if anyone can help, damn... I have a lot of files there that I need to get back :L
P.S. I ran to disk managment and it recognised drive F with 500 gb capacity, but when I tried explore.. it was empty again and than properties still 10mb capacity :L
I'd appreciate for any help

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#1
June 25, 2009 at 15:00:45
That is why you should make backups. Is the external a USB or some other connection type?

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#2
June 25, 2009 at 15:16:03
I'm not sure I understand.. It's connected to usb with DATA CABLE.. So yea, it's usb..
Btw.. how do u mean I should've make a back-up?
The backup was on my external.. U see I copied all the files from PC to external harddrive thinkin' it was safe, now it's screwed up.. all of it..
I mean I changed the drive letter, I go inside the 'Local drive W' and it says capacity 10.1MB.. But when I see it from Disk Managment there's this (DISK 1: 465.76GB FAT)...
I just had some damn important files, and it seems they cannot be recovered.. I used Ontrack EasyRecovery Professional, went to Advanced recovery and waited for 5 h.. Now I see there R recovered Recycled-inside of it two files(info32, desktop.ini) and System Volume Information-an empty folder _restore(3C17C2EB-25FA-48FE-A60E-3DDE36010F0F) and the other folder _P54 that contains two files (change.log.1, and _HANGE.LOG)..
I wont recover these files coz I know there wont be any difference.. I'm just curious, is it everything erased, my hard drive wont work anymore or something else..
Wish there was a solution...

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#3
June 25, 2009 at 15:46:02
Backups mean you have TWO copies. Do you still have those files on an internal drive?

External drives also come with firewire connection and eSATA connection. Makes a difference in how you may treat the problem.

Download a drive fitness test from the drive manufacturer and run it to determine if the drive is good or defective.

Your situation is unusual. It is possible the drive itself may be OK but the drive controller circuits in the Enclosure are messed up.

Is the unit still under warranty? I ask because opening the enclosure will void any warranty.

When viewing Disk Management expand the screen to full. Is there any other information listed that you didn't see before? What I am wondering is the format that says FAT. There is nothing after the FAT?


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Related Solutions

#4
June 25, 2009 at 16:09:11
When I tried defragment on this drive, it said something like it cannot defragment fat16.. I mean damn.. I'm sure It wasn't fat16 before, I think it was fat32 and maybe it still is..

I had an utility that said "Drive status:FAIL".. but I can go inside of it.. I don't understand, Free Space 10.0 MB, capacity 10.1MB..

About the warranty, no worries.. If u have any idea what to do if I need to open it sh00t, coz I bought it on another state so no warranty...

I did a chkdsk /f /r.. it completed like in few seconds and said it was oKK..

I'm open to any ideas, solutions, coz somehow need to get some data back.

P.S. No, I don't have the data on internal drive coz I needed to format the PC so like a backup I used the external harddrive so after format I can add them up.. somethin' went wrong I guess... later had a problem on pc $MFT is corrupt and unreadable.. and fixed it with a format, but I'm not sure if that caused the problem, to the external hard drive.. :L :F


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#5
June 25, 2009 at 16:55:02
Did you have the external connected when you formatted the internal drive?

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#6
June 25, 2009 at 17:04:17
I don't think the drive got changed from FAT32 to FAT16 by itself. That said, there is a utility that Might help you. It is called Testdisk. You need to read the help files carefully BEFORE attempting to use it.

Also, I would try using a live version of Linux, like Knoppix, to see if you can recover any files BEFORE tying to fix with testdisk. Download links below. Get the English version at the first link.

http://distrowatch.com/?newsid=05299

http://www.cgsecurity.org/wiki/Test...


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#7
June 25, 2009 at 18:01:15
Thnx.. I'll try them now..
Btw.. sounds bad but, yea I had it connected to my PC usb port when I formated the computer..

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#8
June 25, 2009 at 20:09:12
If you install Windows with a USB drive connected you may end up with Windows on a drive letter other than C.

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#9
June 26, 2009 at 05:02:41
Yea, now I know that...
I formated C.. And after the format I saw that the D I had to my PC now it was transformed to C.. and the C I formated and installed the windows now is D...
What I'm sayin' is they switched places, previous D now is C, and the C with the windows is D..
But, I dunno if that caused the problem with the external Harddrive.. I can go inside of it, the capacity is 10.1 mb in the disk managment is 465.76GB..

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#10
June 26, 2009 at 05:24:23
Well, try Knoppix first, then testdisk.

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#11
June 26, 2009 at 08:17:32
I used Knoppix.. Went inside to my external hard drive there were two folders, "Recycled" and "System Volume Information" I guess there wasn't a lot to do for fixing and etc...
About the testdisk, it's still running.. gonna give the results after it finishes

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#12
June 26, 2009 at 10:30:26
Still scanning.. in the mean time there is shown:
Warning: Incorrect number of heads/cyclinder 4 <FAT> !=255 <HD>
Warning: Incorrect number of sectors per track 17 <FAT> !=63 <HD>
FAT12 0 0 1 1 2073 [NO NAME]

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#13
June 26, 2009 at 12:38:18
Did you carefully read the help files for testdisk BEFORE running it. I believe the cylinder issue is covered in there. You can get that information off the drive label.

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#14
June 26, 2009 at 12:43:07
I'm not sure I understand...
I'm 'ANALYSING THE CYLINDER'.. is that oKK?
and.. in the meantime i'm using file scavenger, it recovered some photos that none of other software could.. it still scans for deleted files but.. i'm dunno if it's gonna return them all back, I don't think so.. And I guess I have 'bad sectors'.. not sure if I can fix them eather.. Coz when I'll fix them I want my files to get back as they were.. :F :L

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#15
June 26, 2009 at 14:25:07
I think your drive was reformatted with FAT12 or 16. You may have done it somehow when you had it connected.

Here are some additional file recovery program links. Courtesy of one of the members here.

PC Inspector (freeware)
http://www.snapfiles.com/get/pcinsp...

Zero assumption Recovery
http://www.z-a-recovery.com
The demo is limited
It will only recover 'up to' four folders per run
But you can make multiple runs
IMO the best, but not free

GetDataBack
http://www.runtime.org/


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