Need Help Installing Hard Drive for XPS B800r

March 3, 2011 at 10:19:50
Specs: Windows XP
I am building a computer using a Dell Dimension XPS B800r case and having problems installing the hard drive. According to the parts replacement guide, the hard drive should be inserted into the card guide assembly and the drive’s circuit board should face the front of the chassis. The problem is, I am not understanding how to secure the drive once inserted into the card guide assembly. I do not see an screw holes to align the drive to the assembly.

Here is the support link:

And here is a picture of the chasis:

Any help will be gretly appreciated; a screenshot, additional tutorial, etc. Thank you so much!

See More: Need Help Installing Hard Drive for XPS B800r

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March 3, 2011 at 10:45:57
At the first link you supplied for
Dell™ Dimension™ XPS B Series Systems Reference

Removing and Replacing Parts: Dell™ Dimension™ XPS B Series Systems Reference

Secondary Hard-Disk drive

Secondary hard-disk drive assembly.

It looks like the hard drive must have a proprietary rail screwed to each side of the drive so that it can slide into the mounting slots and lock in place.
There may be spare rails inside the case somewhere.
If not,
- a local place that repairs Dell computers may have them.
- a local place that has lots of computer parts may have them.
- you can probably order them on the web, or a lot less likely, on the Dell site.
search for: drive rails Dell Dimension XPS B Series

Or, if you're handy, you could make rails, going by what they look like in pictures on the web.

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March 3, 2011 at 12:04:10
Thanks so much for responding; much appreciated. I completely revmoved the card guide assembly and examined it closely. Because of its size, a proprietary rail and hard drive would not fit in the assembly. I had some old rails and tried them out (not even close). I also referred back to the Parts Replacement Guide and Service Guide. There is no mention of a proprietary rails nor do such devices appear in any of the illustrations.

Now I'm really stumped! I think I better take a break.

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March 3, 2011 at 12:14:31
Please see this manual and refer to page 55 or Section 4-11:

I just can't figure this out.

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Related Solutions

March 3, 2011 at 17:11:34
I can't get that link you supplied to load anything.

I was wrong. It doesn't use rails.

See this:

Scroll down a bit.You need that bracket that attaches to it.

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March 3, 2011 at 18:23:56
Here is what I typed for the manual to appear:
Dell Dimension XPS Rxxx Systems Service Manual. It's the first PDF that appears on the page. In looking at the manual, it appears that a plate is only needed for a secondary hard drive

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March 3, 2011 at 18:29:17
Error Occurred.

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March 3, 2011 at 18:30:00
Error Occurred

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March 3, 2011 at 18:31:52
Error Occurred

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March 3, 2011 at 18:37:34
Error Occurred.

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March 3, 2011 at 19:34:38
Primary Hard-Disk Drive

The two long screws will probably line up with two threaded holes on the board side of the hard drive.

They may already be in the case somewhere.
If not, they are standard SAE (North American) machine screws, you can get them at a local place that has a good selection of machine screws. You need 6 - 32 (# 6 x 32 threads per inch) x whatever length.

Alternate location.

Drive cage

A couple pages after that - 5.25-Inch Front-Panel Insert

If you have only 1 optical drive...
You can buy standard brackets at local places to install a 3.5" hard drive in a 5 1/4" bay

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March 3, 2011 at 19:55:48
Would it resemble something like this? If not, I'm not sure what I should look for.

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March 3, 2011 at 20:04:52
I have 2 optical drives already installed so will the bracket work that appears in the link I posted.

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March 3, 2011 at 20:12:43
See the first part of response 10.
You should be able to use screws that pass through the case through two holes on the card guide assembly into the drive.
Cards long enough to use that card slot guide assembly are rare these days

Other than that you could mount it whatever way that works. I made some out of flat galvanized metal you normally use with smaller nails to attach two pieces of wood together on the flat.

What was with "Error Occurred" ?

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March 4, 2011 at 00:05:41
I've got one of those cases sitting in the corner. You remove the front cover--be careful you don't break the tabs. I don't have it open right now but as I recall on the inside of the case there's kind of a holster the drive slips into that's attached to the inside front of the chassis. Connect the IDE and power cables to the drive first and then slip it into the holster--circuit board next to the chassis. Line up the drive's screw holes with the screw holes in the chassis, slip the screws in and tighten them.

There's also a removable metal bracket a couple inches above that where you can attach a drive upside down.

If you can't get it figured out I'll email you some pics tomorrow. Send me a private message with your email address if you need them.

Edit In Tubesandwires link the 'holster' I mentioned is the card guide assembly and the location for a second drive is the removable bracket.

This space for rent

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March 4, 2011 at 05:41:37
Thanks DAVEINCAPS. I sent my email address. I want to thank you and Tubesandwires for all your help and support. I really appreciate it!

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March 4, 2011 at 07:27:45
I was blind in one eye and couldn't see out of the other.

The second link to the picture of the side of the case in your first post clearly shows where the primary drive mounts, between the back of the card guide and the case front.

At least I did get the information about the two screws right.

Also, it appears the bottom of the drive cage has the dual purpose holes for screws for either floppy drives or hard drives. If so, if you have only one floppy drive, which is the usual situation, you could mount a hard drive in the bottom of the drive cage.

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March 4, 2011 at 07:34:56
Thanks Tubesandwires! With this information and the pictures I receive from DAVEINCAPS I should be good to go.

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March 4, 2011 at 09:09:58
Regarding Response 3, 4, 5

I frequently have problems with my ADSL internet connection. My phone line is on poles in the alley - it was probably installed in 1959, and as far as I know it hasn't been replaced since, at least not the line on the poles.
We did have the phone line between the house and the nearest pole replaced twice in recent years - the first time when a tree we were taking down fell on it, the second time when a power lineman snagged it in the alley with his extended man bucket.

It is presently un-seasonably cold (up to ~25 C below average) where I am in Canada, and I often have problems with the ADSL connection more often in that case.
Around the time I was making response 13 the connection was terrible, so I re-set the power to my modem - it's leds did not show it had a good ADSL connection after that for quite a while.
I was probably having lesser connection problems earlier in the day.

For whatever reason, even when the ADSL connection is okay, direct links to large pdfs often never finish loading, but I can go to where the pdf download link is and RIGHT click it and choose Save as.... and download it in a short time, no problem.

I tried loading the pdf link you provided in response 4 just now - it STILL never finishes loading.
Using your info in response 6, I found

Dell™ Dimension™ XPS Rxxx Systems

Documentation: Dell™ Dimension™ XPS Rxxx Systems

I downloaded the Service manual and looked at page 55.

(Primary Hard-Drive mounting and removal instructions)

It appears the two long screws are supposed to already be there - you take them out when you want to remove the drive, or install a drive, replace them when the drive is in place, card side of the drive towards the outside of the case.

If the two screws are not there, see response 10.

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March 4, 2011 at 09:20:28
Thanks for the information and sorry to hear about your ADSL internet connection problems. Hope the connection is now working to your satisfaction.

There are no longs screws in the slots mentioned. I have NO idea where to find information regarding the exact size. Hopefully the pictures from DAVEINCAPS will offer some guidance.

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March 4, 2011 at 13:06:25
OK, I just sent the pics. The front panel of your XPS may look slightly different but the chassis should be the same. You'll probably get the best perspective if you view the pics as a 'fit to screen' and not have to scroll to see them in their entirety.

The screws as tubesandwires mentioned are 6-32 and 1" long and should be available at any hardware store.

Let us know if you have additional questions or need more pics..

This space for rent

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March 4, 2011 at 15:55:13
I got the pics and viewed them as 'fit to screen' per your suggestion. I'll be leaving shortly for the hardware store to get the missing screws since I now know the exact size I need. Thanks for all your help and support and that goes for you also Tubesandwires! I view this issue as a learning experience and will continue to utilize this site as a reference guide for future projects.

Best Wishes!

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March 4, 2011 at 16:34:43
Thanks for the thanks.

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