My WD Passport is now showing up as Local Drive

December 11, 2016 at 06:45:20
Specs: Windows 7
Today my Passport started showing up as a local drive and I can't access the files. The Passport is working properly, I pulled it up in device manager and it is showing as working properly. Then when I unplug the device it asks me if I want to format the drive and then says can't be formatted. I'm so confused. Please help.

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December 11, 2016 at 08:25:49
Do you keep the HDD plugged into the USB port all the time? Do you leave your computer on all the time or do you power-up/shut-down one or more times a day? If you format it, you will lose ALL your files, so do NOT attempt to format! The 1st thing you should do is check disk management & see what's listed for the Passport. Click the Start button & put disk management in the Search box. If there is more than one result, click on "Create & format hard disk partitions"

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December 11, 2016 at 09:26:21
I tried that but the drive doesn't appear in disk management

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December 11, 2016 at 13:09:48
Show where are you seeing the local drive message? In Computer?

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