my pc lost internet connection

Gateway Ec5802u notebook pc - intel core...
November 5, 2010 at 16:25:10
Specs: Macintosh
I was trying to reset a router thats when it all started but now even without the router ,i connected pc directly to the modem - still no connection - tried to call cablevision they tested modem- and its fine and my laptop gets a connection when plugged in into the same modem
and yes i did reset modem and the pc a few times

please help


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#1
November 5, 2010 at 16:59:03
First thing is for you to tell us what system you are talking about. In your heading are listed the specs of a gateway laptop and you also list MAC as your operating system, yet your question relates to a PC having difficulty connecting.

Please clarify exactly what spec PC are you asking about and what operating system does it use.

Goin' Fishin' (Some day)


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#2
November 5, 2010 at 17:16:20
Hi thank you for your response
the pc is gateway with windows xp operating system ,and im using cablevision motorola modem
but since there is no internet connection on it -i'm using mac
im no pro but it looks like my pc doesnt want to recognize modem anymore

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#3
November 6, 2010 at 03:41:33
Which computer was your internet connection was originally setup with? It appears that if you change computer you can't make a connection. You need to use a router and clone the MAC addresss of the connecting computer.

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#4
November 6, 2010 at 05:25:56
Look in devicemanager. Does your network card show and is it listed as working?

Goin' Fishin' (Some day)


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